Technical Writer

12 hours ago

Chennai, Tamil Nadu, India Kripya Solutions Private Ltd Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Role & responsibilities

  • Experience in Agile framework, JIRA, and Confluence would be helpful.
  • Experience in developing HTML-based context-sensitive help for web applications.
  • Familiar with the use of graphic tools such as SNAGIT.
  • Good working knowledge of Microsoft Word, Excel, and PowerPoint.
  • Experience in using documentation tools like RoboHelp will be an added advantage
  • Strong written communication skills, good vocabulary, and understanding of the use of correct and relevant verbiage.
  • Experience in the usage of the Microsoft Style Guide.
  • Ability to adhere to the company-specific Style Guide.
  • Good understanding of standard documentation best practices used in Software development organizations.

Core Competencies & Technical Skills

  • Exceptional Writing & Creativity: The ability to transform complex technical concepts into engaging, easy-to-understand content through creative writing and clear articulation.
  • Technical Proficiency:
  • Authoring & Project Tracking: Deep expertise in Confluence and JIRA.
  • Styling & Web: Proficiency with HTML, CSS, and Markdown to create web-based and context-sensitive help.
  • Visuals & Office Suite: Familiarity with graphic tools like Snagit and a strong command of MS Office (Word, Excel, PowerPoint).
  • Version Control: Experience with Git.
  • Strategic Thinking: Strong editing, proofreading, and information architecture skills.
  • Proactiveness: Comfortable learning directly from the application UI and proactively seeking information from subject matter experts.

Preferred Qualifications

  • A degree in Technical Communication, English, Journalism, Computer Science, or a related field.
  • Direct experience documenting Product Lifecycle Management (PLM) software.
  • Domain knowledge in Fashion & Apparel, Food & Beverage, or Retail industries.
  • Experience documenting APIs (REST, GraphQL).

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