Technical Writer

4 days ago

Chennai, Tamil Nadu, India Novac Technology Solutions Full time ₹ 3,00,000 - ₹ 6,00,000 per year

Greetings

Join one of India's Top 100 Best Companies to Work for,
Novac Technology Solutions Private Limited
. As a digital transformation and cloud solutions company with expertise in various industry segments, we innovate and create a niche for organizations in an ever-evolving landscape.

Experience:
2 to 5 years

Role Overview

We are looking for a meticulous and creative
Technical Document Writer
to join our eLearning team. This role involves crafting high-quality documentation that supports digital learning products, including instructional materials, user manuals, technical guides, and process documentation. You'll work closely with instructional designers, developers, and subject matter experts to ensure content is accurate, accessible, and learner-friendly.

Key Responsibilities

  • Create and maintain technical documentation for eLearning platforms, tools, and modules
  • Develop user guides, SOPs, FAQs, and help documentation tailored to diverse learner profiles
  • Collaborate with cross-functional teams to gather information and translate it into clear, structured content
  • Ensure consistency in tone, formatting, and terminology across all documentation
  • Apply instructional design principles to enhance clarity and engagement
  • Review and update content based on feedback, product updates, and usability testing
  • Use authoring tools (e.g., Adobe FrameMaker, RoboHelp, MS Word) and content management systems
  • Ensure compliance with accessibility standards (e.g., WCAG) and eLearning specifications (e.g., SCORM, xAPI)

Required Qualifications

  • Bachelor's degree in Technical Writing
  • 2–5 years of experience in technical writing.
  • Strong command of written English and ability to simplify complex information
  • Proficiency in documentation and graphic tools (e.g., Snagit, Visio, Canva)
  • Excellent research, organizational, and time-management skills

Interested candidates can share your updated CV to

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