Technical Writer

5 days ago

Chennai, Tamil Nadu, India Workday Full time

Your work days are brighter here.

We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you've found a match in Workday, and we hope to be a match for you too.

About the Team

Interested in helping develop quality documentation in a fast-paced environment? Talk to us about an opportunity to write for a team at Workday, Inc. providing content for the next generation of enterprise business applications

About the Role

The ideal candidate is an outstanding writer with experience creating content for enterprise software targeted to professional and technical audiences.

  • Works closely with editorial, development, customer support, product management, and services to develop high-quality technical content.

  • Drafts, maintains, and edits content for release notes and release publications.

  • Reviews UI text for consistent tone and style.

  • Balances multiple projects, including projects beyond normal scope, and works as an integral part of the product team.

  • Prepares content for online delivery.

  • Learns and tests product functionality while writing documentation.

  • Learns and applies Workday writing style using a minimalist approach.

  • Provides regular updates to manager on project status.

  • Mentors new writers with less experience in aspects of the job.

  • Influences product team by educating on our processes and standard methodologies.

  • Attends Agile and team meetings.

  • Contributes to shared projects across the larger team.

About You

We're looking for someone with excellent written, verbal, and interpersonal skills, and someone who is analytical with strong attention to detail, who works efficiently in a lively environment, and can quickly prioritize deadlines.

Basic Qualifications

  • Bachelor's degree and 5+ years of technical writing experience or equivalent. 

Other Qualifications

  • Experience implementing or working with enterprise software preferred.

  • Proficient knowledge of DITA and XML authoring tools.

  • Proactive and able to work independently on multiple projects. 

  • Background in human resources, payroll, finance, or higher education a plus.

Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.

Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.

Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process

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