
Technical Writer
8 hours ago
Job Summary
We are seeking a
Technical Writer
to create clear, concise, and user-friendly documentation for our products and services. You will collaborate with developers, product managers, and subject matter experts to produce high-quality content that helps users understand and use our technology effectively.
Key Responsibilities
- Develop and maintain
user manuals, API documentation, online help, and technical guides
. - Work with internal teams to
understand product requirements and technical details
. - Translate complex technical concepts into
simple, easy-to-understand language
. - Create
tutorials, FAQs, and knowledge base articles
for end-users and developers. - Ensure documentation meets
quality standards, style guidelines, and accessibility requirements
. - Analyze existing content for
improvements, reuse, and single-sourcing opportunities
. - Stay updated on
product changes and industry best practices
.
Required Skills & Qualifications
- Working understanding of Salesforce, PowerApps, PowerBI, SharePoint
- Proven experience as a
Technical Writer
or similar role. - Excellent
written and verbal communication skills
in English. - Ability to
grasp complex technical concepts quickly
. - Familiarity with
documentation tools
(e.g., Confluence, Visio, PowerPoint). - Basic understanding of
software development lifecycle (SDLC)
and APIs. - Bachelor's degree in
Computer Science, Engineering, Technical Communication
, or related field.
Preferred Qualifications
- Experience with
version control systems
(e.g., Git). - Knowledge of
HTML, CSS, or scripting languages
. - Exposure to
Agile development environments
.
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