Receptionist/Office Assistant
5 days ago
Cannacraft is Gujarat's first legally licensed medicinal cannabis dispensary, operating under AYUSH regulations. We are pioneering the responsible access to Vijaya-based Ayurvedic formulations with full compliance to the NDPS Act, Drugs & Cosmetics Act, and the Bombay Prohibition Act.
We are seeking a professional and detail-oriented Receptionist to be the first point of contact for patients, doctors, vendors, and couriers at our dispensary.
Key Responsibilities:
- Front Desk Operations:
- Greet and assist patients, visitors, and vendors with professionalism and warmth.
- Manage patient inquiries and appointment scheduling (in-person, phone, or online).
- Maintain visitor logs and ensure compliance with dispensary regulations.
- Doctor & Patient Assistance:
- Support in coordinating patient consultations with Ayurvedic doctors.
- Guide patients through prescription verification, document collection, and consent forms.
- Assist doctors with scheduling, patient file management, and digital record updates.
- Provide clear information about dosage instructions as per doctor's guidance (without giving independent medical advice).
- Courier & Logistics Handling:
- Receive and dispatch packages, medicines, and documents with proper record-keeping.
- Coordinate with courier services for timely delivery and pickup of orders.
- Ensure storage, handling, and movement of medicinal packages comply with standard operating procedures.
- Administrative Support:
- Maintain reception area, dispensary records, and filing systems.
- Support inventory team with stock entry and vendor coordination when required.
- Manage internal communications between doctors, patients, and operations staff.
- Handle billing support, receipt generation, and assist in FSSAI/AYUSH compliance documentation.
- Customer Experience :
- Educate patients about Cannacraft's legal Ayurvedic standing, product categories, and usage guidelines in alignment with AYUSH norms.
- Ensure patients are provided with disclaimers and necessary aftercare instructions as prescribed.
- Maintain confidentiality and data security at all times.
Job Types: Full-time, Permanent
Pay: ₹15, ₹20,000.00 per month
Benefits:
- Food provided
Work Location: In person
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