Receptionist/Office Assistant

5 days ago


Vesu Surat Gujarat, India The Cannacraft Full time ₹ 2,00,000 - ₹ 2,40,000 per year

Cannacraft is Gujarat's first legally licensed medicinal cannabis dispensary, operating under AYUSH regulations. We are pioneering the responsible access to Vijaya-based Ayurvedic formulations with full compliance to the NDPS Act, Drugs & Cosmetics Act, and the Bombay Prohibition Act.

We are seeking a professional and detail-oriented Receptionist to be the first point of contact for patients, doctors, vendors, and couriers at our dispensary.

Key Responsibilities:

  • Front Desk Operations:
  • Greet and assist patients, visitors, and vendors with professionalism and warmth.
  • Manage patient inquiries and appointment scheduling (in-person, phone, or online).
  • Maintain visitor logs and ensure compliance with dispensary regulations.
  • Doctor & Patient Assistance:
  • Support in coordinating patient consultations with Ayurvedic doctors.
  • Guide patients through prescription verification, document collection, and consent forms.
  • Assist doctors with scheduling, patient file management, and digital record updates.
  • Provide clear information about dosage instructions as per doctor's guidance (without giving independent medical advice).
  • Courier & Logistics Handling:
  • Receive and dispatch packages, medicines, and documents with proper record-keeping.
  • Coordinate with courier services for timely delivery and pickup of orders.
  • Ensure storage, handling, and movement of medicinal packages comply with standard operating procedures.
  • Administrative Support:
  • Maintain reception area, dispensary records, and filing systems.
  • Support inventory team with stock entry and vendor coordination when required.
  • Manage internal communications between doctors, patients, and operations staff.
  • Handle billing support, receipt generation, and assist in FSSAI/AYUSH compliance documentation.
  • Customer Experience :
  • Educate patients about Cannacraft's legal Ayurvedic standing, product categories, and usage guidelines in alignment with AYUSH norms.
  • Ensure patients are provided with disclaimers and necessary aftercare instructions as prescribed.
  • Maintain confidentiality and data security at all times.

Job Types: Full-time, Permanent

Pay: ₹15, ₹20,000.00 per month

Benefits:

  • Food provided

Work Location: In person



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