Technical Onsite Support Executive

Hello,

WovV Technologies, Global Business Productivity SaaS company, is hiring Technical Onsite Support Executive for Udaipur location.

WovVTech's suite of products are now empowering users across 3000 locations in 50 countries to digitise their operations, get real-time decision-driven analytics, and improve productivity. It counts global fortune 500 companies as its customers for SaaS products and technology services.

WovV Technologies has been recognized as

1. Best Employer, by 'Business View'

2. The Front-Runner in Information Technology, by 'Go Global Awards-2021'

3. Top Revolutionary Digital Transformation Company by 'Industry Wired'

4. Top 10 Most Promising SaaS Companies, by 'CEO Insights'

5. Top 20 Global SaaS Start-up, by 'CIO Review'

6. Runner Up in EnergyTech and Business Model Innovation Category in GoGlobal Awards 2022

Visit us at :

Careers at :

Details Required:

Hit reply with the details as required in the email ([email protected] ) and send in your CVs

1. Total Experience

2. Relevant Experience - Relevant is the experience in months for position & skill which you are applying for.

3. Current CTC

4. Expected CTC

5. Earliest date of joining

6. Notice Period

7. Current Location

8. SSC, HSC and Graduation Grades

Why be the next WovVScion ?

This is an opportunity to be part of an energetic and growing WovV Team and participate in the next growth and acceleration plan for global expansion

Working with us means being at the convergence of engineering, design, innovation, and scale. It means being part of a highly skilled and driven team whose work directly improves the lives of our customers.

Our people are our culture and a huge part of what makes us a little more WovV every single day

We know you're happiest when you're learning new things, so each new assignment will give you an opportunity to do things differently, explore new markets and challenge the status quo

Benefits and Perks :

● Work from Home / Remote Working

● Flexibility in timings

● 5 Days working

● Team Outing

● Performance Bonus

● Employee reference bonus policy

● Exciting career path with an exponentially growing company

● Fun activities

● Abroad opportunities

● Deserving compensation

Job Description – Technical Onsite Support Executive

We are seeking a highly skilled and experienced .NET Core Developer with a strong background in React

The ideal candidate will be responsible for designing, developing, and maintaining web applications using modern technologies and frameworks.

This role requires a combination of backend expertise in .NET Core and frontend proficiency with React

Location – Udaipur

Timings: Monday to Saturday (Day shift)

Experience – 0-1 year

Key Roles and Responsibilities -

· Onsite Technical Support Executive will work with the Service Delivery Managers to support Software implementation and operation.

· Software is used by a location (mall, food court, airport, etc. ) to capture automated daily sales data from all outlets present in the location

· Candidate will be doing the follow-ups, monitoring, and new integrations

· New integration-related activities include

· Coordinate with brands and set up slots for utility installation/upgrade

· Ensure the system requirements are present for smooth installation

· Install our software/utility by connecting with brand teams

· Coordination & follow-ups with the retailers towards(New Brand integration) ADSR LIVE

· Identify and monitor project risks through a proactive approach to projects

· Daily new live brands (PRE LIVE) huddle call to be conducted with the mall team

· Contribute in weekly project huddle call with SDM

Requirements -

· Knowledge of project-related information, viz., IIS, FTP, SFTP, Firewall, Antivirus, Cloud Server, Routers, and switches.

· Knowledge of software installation through remote connection tools and PoS understanding is a must

· MIS Reporting experience

· Querying / SQL language is a big plus.

· Experience in a similar role or retail operations experience will be preferred

· Understanding of Store Infrastructure (basic or advanced)

· Knowledge of databases and network environments is a plus.

· Previous customer service or support and/or basic technical experience required.

· Excellent verbal and written communication skills and interpersonal skills required

· Experience in providing support as a helpdesk for Software / Hardware / Networking domain

· Experience with traditional and/or cloud-based PoS in India is required (eg: Go Frugal, Petpooja, Posist, Navision, HDPoS, etc. )

· Courteous and professional phone manners, demeanor, and attitude are essential.

Job Type: Full-time

Pay: ₹12, ₹16,000.00 per month

Shift:

• Day shift

Language:

• English (Preferred)

Work Location: In person