Administrator - Unix & Linux (UL3)

1 day ago

Bengaluru, Karnataka, India Microland Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Job Description:Education Qualification :Any Graduate (Engineering / Science) Skills :Primary -> Technology | Unix and Linux (RHEL, Centos, Ubuntu, OEL) | 2 - Knowledgeable Certification :Technology | Unix Administration Delivery Skills required are :Proactive monitoring and log Analysis: Initiate Unix and Linux, administration, troubleshooting, investigate to identify the possible issues, locate the device/service causing the issue. Record the findings and analysis in to the ticketRestoration and Resolution: Identify the issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcomeTriage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party vendor technicians.Process Compliance: Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented etc. and update the tickets regularly, as per the defined process.Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer (Shift Handover Report),Followthrough andexecute the various Escalation Matrix (Vendor , Internal and Customer defined),Ensure tickets are closed post user/customer communication,Maintain inventory of Network equipments and links,Constantly track tickets for SLA adherence and escalate on deviations as defined in the process.Unix and Linux (RHEL, Centos, Ubuntu, OEL) Navigate file system and perform basic file operations with supervisionEdit files using basic text editors (vi/nano) with guidanceView and understand basic system information and logsPerform basic user account operations with supervisionExecute basic process management commands with guidanceLocation:India - BengaluruCreated On:21-Aug-2025

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