SME - Unix & Linux (UL4)

18 hours ago

Bengaluru, Karnataka, India Microland Full time ₹ 5,00,000 - ₹ 15,00,000 per year

Job Description

:

Education Qualification :

Any Graduate (Engineering / Science)

Skills :

Primary -> Technology | Unix and Linux (RHEL, Centos, Ubuntu, OEL) | 3 - Experienced

Primary -> Technology | AS400 | 3 - Experienced

Certification :

Technology | RH254: Red Hat System Administration III Shell Scripting basics

Delivery Skills :

Technology Management: Overall Unix and Linux, AS 400 technology management . Planning and execution of new technology roll outs, scope expansion and readiness of team. Manage SOPs, KB articles. Implement tech improvement from past failures and learnings

Restoration and other responsibilities: Work on resolution of complex or escalated issues from L2 engineer. Preparing RCA for major incidents and problem tickets.

Triage: Troubleshoot and in case of unresolved ticked, ecpected to excalate to CoE in time with aim to meet SLA. They will also engage and work with the respective TAC teams to resolve any product related issues or software bugs

Process Compliance:

  • Prepare RFCs and represent RFC in the CAB call
  • Conduct repeat incident analysis to identify proactive problem tickets and work on the premanent fix for the issues
  • Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented etc. and update the tickets regularly, as per the defined process.
  • Prepare a detailed report on the plan of action for the existing tickets for the next shift and nbsp; engineer (Shift Handover Report),
  • Ensure tickets are closed post user/customer communication
  • Constantly track tickets for SLA adherence and escalate on deviations as defined in the process

Unix and Linux (RHEL, Centos, Ubuntu, OEL)

  • Configure and manage user accounts and groups independently
  • Install, configure, and manage software packages and services
  • Implement and manage file system permissions and security
  • Configure basic networking and firewall settings
  • Perform system monitoring and basic performance tuning

AS400

  • Manage subsystems and job queues independently
  • Configure and maintain user profiles and security settings
  • Perform file management and basic database operations
  • Implement basic backup and recovery procedures
  • Troubleshoot common system and application issues

Location

:

India - Bengaluru

Created On

:

21-Aug-2025

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