Application Support Lead

4 days ago

Bengaluru, Karnataka, India Capgemini Full time ₹ 5,00,000 - ₹ 15,00,000 per year

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. 

Your Role
  • Strong experience in application support, incident management, and root cause analysis.
  • Proficiency in troubleshooting web and enterprise applications 
  • Familiarity with ITIL processes and ticketing tools (e.g., ServiceNow, JIRA).
  • Basic knowledge of databases (SQL/Oracle), scripting (PowerShell, Shell, Python), and monitoring tools.
  • Excellent communication, leadership, and stakeholder management skills.
Job Description - Grade Specific
  • 3–9 years' experience in application support, handling tickets and resolving business application issues.
  • Skilled at diagnosing problems, analyzing symptoms, and troubleshooting application functionalities (e.g., access rights, allocations, interface issues).
  • Experience using ticketing tools, prioritizing requests, and escalating critical issues as needed.
  • Able to perform advanced troubleshooting and coordinate with L3 teams for complex problems.
  • Active in support projects (incident reduction, user experience improvement) and flexible to work in shifts.
What you will love working at Capgemini
  • Support and optimize enterprise-scale business applications that are critical to the organization's success.
  • Collaborate with global teams to resolve complex issues, improve user experience, and drive innovation in application support.
  • Develop and use automation scripts and tools to make support processes more efficient and reduce manual work.
  • Integrate various business applications and platforms using APIs and scripting, helping systems work better together.
  • Be part of a supportive culture that values teamwork, learning, and your professional growth.

  • Application Support Lead

    2 weeks ago

    Bengaluru, Karnataka, India JLL Full time US$ 70,000 - US$ 1,20,000 per year

    JLL supports the Whole You, personally and professionally.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and...

  • Application Support

    2 weeks ago

    Bengaluru, Karnataka, India Aarushi Infotech Full time ₹ 6,00,000 - ₹ 8,00,000 per year

    Job Role: SMEKey ResponsibilitiesApplication Operations & ManagementStudy and perform capacity planning to ensure adequate capacity is available in applications across all environments (Replica and Prod) as per current and future projections.Analyze volumetrics, traffic, and routing patterns, and perform business KPI trending to identify abnormal deviations...

  • Application Support

    2 weeks ago

    Bengaluru, Karnataka, India Aarushi Infotech Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Job Role: SMEKey ResponsibilitiesApplication Operations & ManagementStudy and perform capacity planning to ensure adequate capacity is available in applications across all environments (Replica and Prod) as per current and future projections.Analyze volumetrics, traffic, and routing patterns, and perform business KPI trending to identify abnormal deviations...

  • Service Lead Support Applications

    1 week ago

    Bengaluru, Karnataka, India Freudenberg Group Full time ₹ 15,00,000 - ₹ 20,00,000 per year

    Working at Freudenberg: We will wow your worldResponsibilities:Strategy & DesignLead and support the development of enterprise applications (e.g., labelling, archiving, document and product management systems) by understanding stakeholder needs and translating them into actionable plans.Implementation & TransitionOversee the implementation and transition of...

  • Application Support Team Lead

    2 weeks ago

    Bengaluru, Karnataka, India Caterpillar Inc. Full time US$ 90,000 - US$ 1,20,000 per year

    Career Area:Product SupportJob Description:Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk...

  • Application Support

    2 weeks ago

    Bengaluru, Karnataka, India Aarushi Infotech Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Key ResponsibilitiesApplication Operations & ManagementManage day-to-day operations, application KPIs, service KPIs, escalations, and ticket SLAs.Participate in Sev1 & Sev2 issues and drive resolution. Ensure RCAs and action items are documented and closed as per problem and service management guidelines.Review volumetrics, traffic, routing patterns, and...

  • Application Support

    2 weeks ago

    Bengaluru, Karnataka, India Aarushi Infotech Full time ₹ 5,00,000 - ₹ 8,00,000 per year

    Key ResponsibilitiesApplication Operations & ManagementManage day-to-day operations, application KPIs, service KPIs, escalations, and ticket SLAs.Participate in Sev1 & Sev2 issues and drive resolution. Ensure RCAs and action items are documented and closed as per problem and service management guidelines.Review volumetrics, traffic, routing patterns, and...

  • Application Support Engineer/ Lead

    2 weeks ago

    Bengaluru, Karnataka, India HARMAN International Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    HARMAN's engineers and designers are creative, purposeful and agile. As part of this team, you'll combine your technical expertise with innovative ideas to help drive cutting-edge solutions in the car, enterprise and connected ecosystem. Every day, you will push the boundaries of creative design, and HARMAN is committed to providing you with the...

  • Application Support Specialist

    3 weeks ago

    Bengaluru, Karnataka, India Crescendo Global Full time

    Application Support Specialist - 5 Years Bangalore Hybrid Summary Are you an experienced Application Support Specialist with a strong background in Analytics Do you have a passion for problem-solving and providing excellent support to end-users Our client a leading company in Bangalore is looking for a talented individual to join their team If you...

  • Application Support Engineer

    3 weeks ago

    Bengaluru, Karnataka, India Syngene International Full time

    Syngene established in 1993 is a leading contract research and manufacturing services organization offering drug discovery development and manufacturing services to global clients Syngene s clients are world leaders in their fields ranging from leading global multinationals to small and medium-sized start-ups non-profit institutions academic...