Application Support Lead SRE

3 days ago

Bengaluru, Karnataka, India Infosys Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Key Responsibilities:A day in the life of an InfoscionAs part of the Infosys delivery team your primary role would be to interface with the client for quality assurance issue resolution and ensuring high customer satisfactionYou will understand requirements create and review designs validate the architecture and ensure high levels of service offerings to clients in the technology domainYou will participate in project estimation provide inputs for solution delivery conduct technical risk planning perform code reviews and unit test plan reviewsYou will lead and guide your teams towards developing optimized high quality code deliverables continual knowledge management and adherence to the organizational guidelines and processesYou would be a key contributor to building efficient programs systems and if you think you fit right in to help our clients navigate their next in their digital transformation journey this is the place for youIf you think you fit right in to help our clients navigate their next in their digital transformation journey this is the place for youTechnical Requirements:Experience in Application Support Unix and SQLExperience in Production Support with exposure to Financials DomainWorking Expereince with atleast one of the following Dynatrace APICA Splunk Prometheus AppDynamicsExperience with at least one scripting language egPython ShellExperience and hands on in data visualization tools like Kibana or GrafanaExperience of troubleshooting issues by analyzing Application logs and interpreting root causesMust have previously worked on ticketing tools like Service Now or RemedyAbility to work in a team in diverse multiple stakeholder environmentWillingness to work in rotational shiftsExperience and desire to work in a Global Delivery EnvironmentAdditional Responsibilities:Knowledge of more than one technologyBasics of Architecture and Design fundamentalsKnowledge of Testing toolsKnowledge of agile methodologiesUnderstanding of Project life cycle activities on development and maintenance projectsUnderstanding of one or more Estimation methodologies Knowledge of Quality processesBasics of business domain to understand the business requirementsAnalytical abilities Strong Technical Skills Good communication skillsGood understanding of the technology and domainAbility to demonstrate a sound understanding of software quality assurance principles SOLID design principles and modelling methodsAwareness of latest technologies and trendsExcellent problem solving analytical and debugging skillsPreferred Skills:Technology->Open System->UNIX,Technology->Oracle->PL/SQL

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