SRE Engineer

15 hours ago

Bengaluru, Karnataka, India RingCentral Full time ₹ 20,00,000 - ₹ 25,00,000 per year

Job Description
SRE Engineer contributes to the strategic objectives of the System Operations Division by providing RingCentral application services and support. Employees in this position perform day-to-day tasks for running a hybrid cloud-based environment which consists of Linux/Windows based web-application services, Authentication/DNS/NTP infrastructure, Public Cloud infrastructure, etc. SRE Engineers also investigate problems with applications and research cloud-based RingCentral solutions. SRE Engineers will perform statistical analysis of

data and participate in deployment procedures.

Responsibilities

  • Provide administration, update and support unique components of our platform based on Linux and Windows OS, oriented on Web-applications and RingCentral`s custom developed platform.
  • Participate in projects intended to improve infrastructure, integration of new systems and software
  • Perform pre-production tests in LAB and Staging environments
  • Deploy, configure, and maintain RingCentral application services
  • Monitor, Plan and Execute software capacity expansions
  • Respond to alerts and escalations from monitoring systems
  • Solves any problems that arise in services

Qualifications & Skills

  • Bachelor's Degree in Computer Science, Information Technology or similar with 6+ years of experience at the position of SRE, Systems Operations engineer or System administrator.
  • Considerable experience with Linux systems administration
  • Prior experience working in high performing and critical infrastructures.
  • Remote administration of servers, network devices.
  • Support Applications in k8s environments in EKS, GKE or on-prem.
  • Networking: Load Balancers, Routers, Firewalls, VLAN, TCP/IP, VoIP, DNS, HTTP/S, NTP
  • Scripting skills: Bash/Shell, Python, Batch scripts, PowerShell
  • Good to have knowledge of infrastructure as Code- Terraform or Ansible. GitOps, ArgoCD etc
  • Experience in Incident, problem and change management.
  • Experience in version control tools like GIT etc.
  • Kubernetes working knowledge.
  • Experience working with Public Clouds like AWS (Amazon), GCP (Google)
  • Rotated 24-hour daily on-call systems support
  • Track record of delivering successful solutions and collaborating with others
  • Good communication skills
  • Good team player

Preferred Skills:

  • HTTP applications based on Nginx, Java.
  • ITIL - Incident, problem and change management
  • Monitoring of Distributed Systems
  • Knowledge of CI/CD.

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