Client Success Manager

5 days ago

Mumbai, Maharashtra, India Qube Health Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Experience: If you have a minimum of 2 years of experience in Client Servicing / Corporate Account Relationship Management / Corporate Client Success, then you should NOT miss this opportunity. Key

Responsibilities
:

  1. Primary Point of Contact to the Client

  2. Conduct client onboarding and weekly routine activities

  3. Promptly respond to Client queries

  4. Be Polite & Professional to help develop and maintain a strong professional relationship

  5. Identify opportunities for growth and upsell

  6. Collaborate with the product team and give feedback on clients' needs

  7. Provide training and guidance to the client on how to best use the QubeHealth Product, Ideal Candidate

Background:

a. 1.5 years in a Key Client Servicing, Client management role in SaaS / Software, Digital Marketing, Corporate Insurance, or Hospitality

b. Genuine Client Empathy and strong time management ls

c. Ability to communicate effectively with a wide range of stakeholders

d. Familiarity with G Suite & Zoho CRM

e. Fluency in English

f. Excited to travel, meet new people, and build and grow relationships

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