Client Success Manager – Digital Marketing
3 days ago
Job Title:
Client Success Manager – Digital Marketing
Location:
Marol, Andheri East,Mumbai
Vacancies:
1
Salary:
4.5 lakh Per Annum
Experience:
2–4 years of experience in account management, digital marketing, or client servicing.
Employment Type:
WFO
Qualification:
Bachelor's degree in Marketing, Business, or related field.
Working Days & Hours:
Mon to Sat : 9.30 pm to 6.30 pm
Interview Process:
2 Round (1st Virtual & 2nd is F2F)
Industry:
Team Size:
25
About the Role
We are looking for a
proactive and client-centric Client Success Manager
to join our dynamic marketing team. In this role, you will act as the
primary liaison between our agency and clients
, ensuring seamless campaign execution, measurable outcomes, and long-term partnerships. You will play a key role in driving client satisfaction, retention, and growth.
Key Responsibilities
- Serve as the
main point of contact
for assigned clients, maintaining transparent and consistent communication. - Understand client business objectives and translate them into
strategic marketing initiatives
. - Oversee project timelines, deliverables, and KPIs to ensure campaigns are executed successfully.
- Collaborate with internal teams (creative, performance, content, and SEO) to deliver high-quality campaigns.
- Track, analyze, and report on campaign performance; share actionable insights and recommendations.
- Identify opportunities for
upselling and cross-selling
to maximize client value. - Manage escalations, resolve client concerns, and foster
trust-based relationships
. - Drive client renewals and retention by consistently delivering
ROI and measurable results
. - Take on additional responsibilities as assigned in alignment with company objectives.
Qualifications & Skills
- Proven experience in
client servicing, account management, or client success
within a marketing or digital agency. - Strong knowledge of digital marketing channels:
SEO, SEM, social media, paid ads, and branding
. - Excellent communication, presentation, and interpersonal skills.
- Ability to manage
multiple accounts and projects
in a fast-paced environment. - Analytical mindset with hands-on experience in tools such as
Google Analytics, Ads Manager, and CRM platforms
. - Strong problem-solving, negotiation, and relationship-building capabilities.
What We Offer
- Opportunity to collaborate with
leading brands across diverse industries
. - A creative, collaborative, and supportive work culture.
- Continuous learning and career growth in the digital marketing space.
- Attractive
performance-based incentives
.
-
Client Success Manager Digital Marketing
24 hours ago
Mumbai, Maharashtra, India Binary Web Solutions Full time ₹ 15,00,000 - ₹ 28,00,000 per year2- 4 years of experience in Account Management / Client Servicing in a digital agency.Strong understanding of Social Media, SEO, SEM, Paid Ads, and Influencer Marketing.Proficiency with reporting & analytics tools (Meta Ads Manager, Google AnalyticMilitary leave policyReferral bonusLeave encashmentProvident fundPaternity leavesMaternity leaves
-
Digital Marketing Manager
2 weeks ago
Mumbai, Maharashtra, India SIB Infotech - Digital Marketing Services Agency Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJob Description:We are looking for a skilled Digital Marketing Manager to develop, implement, and optimize digital marketing strategies. The ideal candidate will manage online campaigns, analyze performance data, and drive brand growth through digital channels.Key Responsibilities:Develop and execute digital marketing strategies across multiple channels...
-
Client Servicing Manager Non-Digital
3 days ago
Mumbai, Maharashtra, India Alchemist Marketing & Talent Solutions Full time ₹ 9,00,000 - ₹ 12,00,000 per yearWe are looking out for a lively, high skilled Advertising Account Manager with a knack for developinggood customer relations, to support our client servicing team.Responsibilities:• Understand clients' products, services, competitors, target markets, and marketing objectives todevelop effective solutions.• Create campaigns and generate innovative ideas...
-
Account Manager
7 days ago
Mumbai, Maharashtra, India Yashus Digital Marketing Pvt. Ltd. Full time ₹ 3,80,000 - ₹ 4,80,000 per yearAs an Account Manager in the field of Digital Marketing, you will play a crucial role in maintaining strong relationships with clients and ensuring the success of digital marketing campaigns. Your responsibilities will include: - Serving as the main point of contact between clients and internal teams - Collaborating with various departments to meet client...
-
Client Services Manager
3 days ago
Mumbai, Maharashtra, India dojo marketing Full time ₹ 6,00,000 - ₹ 12,00,000 per yearCompany DescriptionAt dojo, we are deeply involved with our brands, focusing on finding interesting opportunities that will enhance our reputation and growth. Fueled by proven advertising talent, our ambition is to provide the right marketing communications solutions to the brands and companies we partner with. We believe in solving problems first, knowing...
-
Client Servicing Manager
24 hours ago
Mumbai, Maharashtra, India Pivot Marketing Full time ₹ 12,00,000 - ₹ 36,00,000 per yearClient Servicing Manager (Account Planning)Location: Andheri West, Mumbai (Work from Office Only)Type: Full-TimeExperience: 3–5 years in client servicing or business development in top creative/digital agenciesQualification: MBA or advanced degree from top schools such as MICA, with certification in digital marketing preferredTravel: Occasional travel...
-
Mumbai, Maharashtra, India MCTA Marketing Courses Training Academy Pvt Ltd Full time ₹ 15,00,000 - ₹ 25,00,000 per yearJob Title: Virtual Agency Manager (VAM) /Digital Marketing ManagerLocation:VashiCompany:MyVaa – My Virtual Agency AssistAbout the RoleWe are looking for aVirtual Agency Manager (VAM)who will act as astrategic bridge between clients and their digital marketing agencies. The ideal candidate will have a strong background inSEO, Google Ads, Meta Ads, Content...
-
Digital Marketing Strategist
3 days ago
Mumbai, Maharashtra, India Senate Marketing Pvt. Ltd. Full time ₹ 9,00,000 - ₹ 12,00,000 per yearProfile Overview: We are seeking a versatile Digital Marketing Strategist who brings a strong foundation across all key digital marketing services. This role demands a well-rounded skill set in SEO, social media, paid marketing, creative ideation, and content creation, alongside direct client interactions. The ideal candidate will be comfortable discussing...
-
Account Manager- Client Servicing
7 days ago
Mumbai, Maharashtra, India Anvis Digital Full time US$ 90,000 - US$ 1,20,000 per yearPosition: Account Manager (Client Servicing)Experience - 4+ YearsLocation - Mumbai (Lower Parel)- On SitePreferred - Immediate JoinersWe are looking for an Account Manager to handle social media accounts of some of our premium / luxury brands.Our team is composed of people who are passionate about delivering on-time, exceeding expectations, and ensuring...
-
Digital Marketing Manager
1 week ago
Mumbai, Maharashtra, India Synapse Marketing Consultancy Pvt. Ltd. Full time ₹ 15,00,000 - ₹ 25,00,000 per yearJob Title: Digital Marketing ManagerLocation: Andheri WestExperience: 5+ years in Digital Marketing (agency or brand side)Reports to: Director / CEORole Overview:We are seeking a strategic and performance-driven Digital Marketing Manager to lead our overall digital marketing operations. The ideal candidate should have a strong grasp of performance...