Remote Support Engineer

Remote (Desktop) Support EngineerProvide call resolution remotely & next level Technical to RIM L1 & SD team.Monitor the ticketing tool for open and pending tickets, Track cases until resolution.End User support & Assistance (Answering queries related to application features and usage).Escalate the application / logic related problems to respective...

Key Responsibilities:Provide remote technical support to users for desktops, laptops, printers, and peripherals.Diagnose and resolve issues related to operating systems (Windows/macOS) and applications (MS Office, Outlook, Teams, etc.).Handle user account management, password resets, and access requests in Active Directory, Office 365, and related...

The AVI-SPL Onsite Technical Support Engineer role will work in partnership with the Customer, management team, Global Helpdesk, and SIG teams to provide on premises support for AVI-SPL customers at customer site(s) with the end goals of delivering a world-class Customer Service experience. The Technical Support engineer role is to provide technical...

The role involves providing L1 and L2 support by monitoring and resolving infrastructure and application alerts using tools like SolarWinds and New Relic. A background in E-Commerce, Telecom, Enterprise IT, or Banking is preferred, with basic knowledge of operating systems, databases, and monitoring tools. Strong communication skills, attention to detail,...

Posting title :IT Support EngineerExperience :5+ YearsLocation :MumbaiWork mode :On-sitePrimary skills :IT support, IT operations, troubleshooting, Client Management, Network SecurityQualification :Any Technical DegreeRoles & ResponsibilitiesServe as the first point of contact for IT escalations via phone, email, and chat.Provide remote troubleshooting for...

Country/Region: IN- Requisition ID: 8391- Work Model: - Position Type: - Salary Range: - Location: INDIA - MUMBAI - BIRLASOFT OFFICE**Title**:Remote Desktop Support**: - Description: - Handling tickets which are required onsite support - Responding to client support requests. - Contacting clients to find out the nature of the problem. - Troubleshooting...

Job Title: Senior Automation Engineer – Pharmaceutical ManufacturingLocation: Remote Experience: 10+ years Industry: Pharmaceutical / Biotech ManufacturingJob Summary:The Senior Automation Engineer is responsible for driving automation initiatives across pharmaceutical manufacturing systems, ensuring compliance with GMP, and enhancing equipment reliability...

Title: Multilingual IT Service Desk Engineer (L0/L1 Support) Location: Remote Customer Call Handling: Answer all incoming customer calls, ensuring a zero-miss policy and delivering a high-quality support experience. Initial Troubleshooting: Provide first and second-level troubleshooting for multiple platforms, including Windows, Mac, Linux, databases,...

IT support executive Years of exp: 4-10 years We are seeking a skilled IT Support Engineer to join our IT team. The primary focus of this role will be to provide technical support and troubleshooting for desktop and laptop issues. The ideal candidate will be adept at diagnosing and resolving hardware and software problems, delivering exceptional customer...

Job Title: Pre-Sales & Technical Support EngineerLocation: MumbaiExperience: 4–8 YearsDepartment: Pre-Sales / Solution EngineeringReporting To: Head – Pre-Sales / Sales DirectorJob Summary:We are seeking a highly skilled and customer-focused Pre-Sales & Technical Support Engineer to drive solution adoption, deliver impactful demonstrations, and provide...