 
						Remote Support Engineer
13 hours ago
Remote (Desktop) Support Engineer
- Provide call resolution remotely & next level Technical to RIM L1 & SD team.
- Monitor the ticketing tool for open and pending tickets, Track cases until resolution.
- End User support & Assistance (Answering queries related to application features and usage).
- Escalate the application / logic related problems to respective stakeholders. 
- Responding to and Answering Calls, Emails and Web Tickets of end users in a cordial, professional manner 
- Logging Tickets (Incident / Service Request / Information Query) for every user interaction handled
- Providing first level support on Desktops, Peripherals, and Office automation products.
- Route/Assign tickets to the appropriate support group, if necessary.
- Identifying and escalating high-severity, priority issues
- Updating Pending Tickets with timely, precise, accurate updates
- Following-up with end users, if necessary, for closure of pending tickets
- Willing to work on weekends and Holidays
Preferred candidate profile
Interested to work in Rotational Shifts/ Rotational Week-Off
Shift Timings - 7 AM to 4 PM | 1 PM to 10 PM
Location - Thane, Wagle Estate
- 
					  Remote Support Engineer1 week ago 
 Navi Mumbai, Maharashtra, India IMPACT Infotech Pvt. Ltd Full time ₹ 1,80,000 - ₹ 2,70,000 per yearKey Responsibilities:Provide remote technical support to users for desktops, laptops, printers, and peripherals.Diagnose and resolve issues related to operating systems (Windows/macOS) and applications (MS Office, Outlook, Teams, etc.).Handle user account management, password resets, and access requests in Active Directory, Office 365, and related... 
- 
					  IT Support Engineer6 days ago 
 Navi Mumbai, Maharashtra, India Arting Digital Full time ₹ 9,00,000 - ₹ 12,00,000 per yearPosting title :IT Support EngineerExperience :5+ YearsLocation :MumbaiWork mode :On-sitePrimary skills :IT support, IT operations, troubleshooting, Client Management, Network SecurityQualification :Any Technical DegreeRoles & ResponsibilitiesServe as the first point of contact for IT escalations via phone, email, and chat.Provide remote troubleshooting for... 
- 
					  Network &Remote and desktop support Engineer1 week ago 
 Mumbai, Maharashtra, India IT Company Full time ₹ 8,00,000 - ₹ 12,00,000 per yearCompany DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for a Network & Remote and Desktop Support Engineer located in Mumbai. The engineer will be responsible for daily support and maintenance of desktop computers and networks, providing technical support for hardware, software, and printer issues, and... 
- 
					  Desktop Support Engineer7 days ago 
 Navi Mumbai, Maharashtra, India Scogo Network Pvt. Ltd Full time ₹ 1,80,000 - ₹ 3,00,000 per yearJob descriptionExperience: 0 year to 2 yearJob description:End-user Support: Provide prompt and professional technical/Field support to end-users via phone, email, or in person. Assist with hardware and software issues, application installations, and system configurations.Troubleshooting: Diagnose and resolve hardware and software problems related to... 
- 
					Remote Desktop Support2 weeks ago 
 Mumbai, Maharashtra, India Birlasoft Full time ₹ 2,00,000 - ₹ 6,00,000 per yearCountry/Region: INRequisition ID: 29547Work Model:Position Type:Salary Range:Location: INDIA - MUMBAI - BIRLASOFT OFFICETitle: Remote Desktop SupportDescription:About Birlasoft:Birlasoft, a global leader at the forefront of Cloud, AI, and Digital technologies, seamlessly blends domain expertise with enterprise solutions. The company's consultative and... 
- 
					  Desktop Support Engineer1 week ago 
 Mumbai, Maharashtra, India Ashtech Infotech Full time ₹ 6,00,000 - ₹ 12,00,000 per yearCompany Name- Ashtech Infotech India Pvt ltdWebsite: Position- Desktop Support Engineer L1/ L2Job Profile:Website- Install and configure Windows and Linux desktop and peripherals and test network connections.Handle daily technical support activities on desktops & laptops, networking and server log monitoring.provide on-site or remote technical assistance... 
- 
					  PEGA Support Engineer2 weeks ago 
 Navi Mumbai, Maharashtra, India Mizuho Global Services Full time ₹ 1,20,000 - ₹ 2,40,000 per yearMizuho Global Services Pvt Ltd (MGS) is a subsidiary company of Mizuho Bank, Ltd, which is one of the largest banks or so called Mega Banks of Japan. MGS was established in the year 2020 as part of Mizuhos long-term strategy of creating a captive global processing center for remotely handling banking and IT related operations of Mizuho Banks domestic and... 
- 
					  Support Engineer1 week ago 
 Navi Mumbai, Maharashtra, India Celebal Technologies Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJob Title: Support Engineer - Data Engineering & Workflow MonitoringLocation: Navi MumbaiDuration: FulltimeRole Overview:We are seeking a proactive and detail-oriented Support Engineer to join our Mumbai team. The ideal candidate will be responsible for monitoring data workflows, debugging pipelines, and ensuring timely resolution of issues. This role... 
- 
					  IT Support Engineer1 week ago 
 Mumbai, Maharashtra, India Heathy Hugs Healthcare Full time ₹ 1,44,000 - ₹ 1,92,000 per yearJob Title: IT Support EngineerCompany Name: Healthy Hugs Healthcare P LtdLocation: Vasai(W)Job Type: Full-timeJob Summary:We are seeking a skilled and customer-focused IT Support Engineer to join our technology team. The ideal candidate will be responsible for providing technical assistance, maintaining IT systems, troubleshooting hardware/software issues,... 
- 
					  It Support Engineer(L1 Support)1 week ago 
 Mumbai, Maharashtra, India Newbie Soft Solutions Full time ₹ 2,00,000 - ₹ 6,00,000 per yearJob descriptionRole: IT support Engineer(L1 Support)Shift: Rotational shiftLocation: Mumbai, Thane (Bhiwandi)IT Support Technician Onsite Technology, SbM, TSE is part of the onsite Technology team responsible to managing Onsite IT infrastructure in close working with the team.Focus will be on providing on the ground support for end user workplace services,...