Remote Support Engineer
1 day ago
Key Responsibilities:
- Provide remote technical support to users for desktops, laptops, printers, and peripherals.
- Diagnose and resolve issues related to operating systems (Windows/macOS) and applications (MS Office, Outlook, Teams, etc.).
- Handle user account management, password resets, and access requests in Active Directory, Office 365, and related platforms.
- Configure and support VPN, remote access tools, and basic network connectivity issues.
- Guide users through step-by-step solutions via remote desktop tools, email, or phone.
- Install, configure, and update software applications remotely.
- Log incidents, requests, and solutions in the ticketing system with proper categorization and priority.
- Escalate unresolved or complex issues to higher-level support teams and track progress.
- Maintain technical documentation and knowledge base articles for common issues.
- Ensure compliance with IT security policies and data protection standards.
Job Type: Full-time
Pay: ₹17, ₹22,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Education:
- Bachelor's (Preferred)
Experience:
- 10 key typing: 1 year (Preferred)
Location:
- Airoli, Navi Mumbai, Maharashtra (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Required)
Work Location: In person
-
Remote Support Engineer
1 week ago
Navi Mumbai, Maharashtra, India CMS It Services Full time ₹ 40,00,000 - ₹ 60,00,000 per yearRemote (Desktop) Support EngineerProvide call resolution remotely & next level Technical to RIM L1 & SD team.Monitor the ticketing tool for open and pending tickets, Track cases until resolution.End User support & Assistance (Answering queries related to application features and usage).Escalate the application / logic related problems to respective...
-
Remote Support Engineer
3 days ago
Mumbai, Maharashtra, India MNR Solutions Full time ₹ 2,50,000 - ₹ 7,50,000 per yearUrgently hiring for the Remote Support Engineer Role - Remote Support Engineer Experience - 1 to 3 years Mode - Work From Office Location - Mumbai Shift - US (Night) Skills required - Remote support, Desktop support, L1 Support Preferred who can join immediately or within one week . Interested candidate share your updated cv
-
Remote Support
5 days ago
Ghansoli, Navi Mumbai, Maharashtra, India Dixit Infotech Full time**About Company** Dixit Infotech Services Pvt. Ltd. is one of India’s leading information technology service integrators and solution providers. Dixit is a fast-paced, dynamic organization. Our pride and glory lie in being a customer-centric and forward-thinking company. 45 years young, our long experience packed with up-to-date trends and knowledge...
-
Remote Desktop Support
5 days ago
Mumbai, Maharashtra, India BirlaSoft Full timeCountry/Region: IN - Requisition ID: 27220 - Work Model: - Position Type: - Salary Range: - Location: INDIA - MUMBAI - BIRLASOFT OFFICE **Title**:Remote Desktop Support**: - Description: **Area(s) of responsibility**: - Job Specification: End User Service Support Engineer **Location**: Role Overview The purpose of the role is to resolve technical...
-
Team Leader
2 weeks ago
Navi Mumbai, India TaskUs Full timeAbout TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...
-
Remote Desktop Support 6 to 12 Years Mumbai
2 weeks ago
Mumbai, Maharashtra, India Capgemini Full time**Job Description**: - **experience in Remote Support Solutions.**: - **VDI’s Administration experience will be adding advantage. Microsoft certification or equivalent is preferred.**: - **Essential Duties and Responsibilities**: - **Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role**: - **Hands-on...
-
Desktop Support Engineer
1 day ago
Airoli, Navi Mumbai, Maharashtra, India VDA infosolution Pvt. Ltd Full time ₹ 3,00,000 - ₹ 3,30,000 per yearLocation: Navi MumbaiShift - 24/7Minimum 1+ Year (for L1) of experience in IT support function. Good communication skills, willing to work in shift and teamwork with global customers / service providers. Ability to resolve issues within the SLA and work on the daily tickets and requests. Bachelor's degree in Information Technology or Computer Science/...
-
Remote Desktop Support Position-mbp
1 week ago
Navi Mumbai, India CMS IT SERVICES P LTD Full timeGreeting!! We have opening for Remote support position. Year of Exp-1 + Years NP-Immediate Location - Mahape JD - Looking for someone who have worked on Desktop Support, Remote support. Must have exp in Remote Access, VPN Infrastructure Outlook Configuration, Windows Installation, software and Hardware Installation. printer troubleshooting. Pay:...
-
Remote Support Supervisor
3 days ago
Mumbai, India TECEZE Full timeIT support executive Years of exp: 4-10 years We are seeking a skilled IT Support Engineer to join our IT team. The primary focus of this role will be to provide technical support and troubleshooting for desktop and laptop issues. The ideal candidate will be adept at diagnosing and resolving hardware and software problems, delivering exceptional customer...
-
Desktop Support Engineer
2 days ago
Navi Mumbai, Maharashtra, India c8f32c48-21ae-4e06-b8a4-4f9b2bc2a2cf Full time ₹ 2,28,000 - ₹ 3,00,000 per yearKey Responsibilities (1 Year Experience – Desktop Support Engineer)Provide L1 technical support for desktops, laptops, printers, and network-related issues.Install, configure, and troubleshoot Windows OS, MS Office, and basic software applications.Perform hardware troubleshooting including RAM, HDD/SSD, peripherals, and system performance issues.Handle...