Remote Desktop Support 6 to 12 Years Mumbai
1 week ago
**Job Description**:
- **experience in Remote Support Solutions.**:
- **VDI’s Administration experience will be adding advantage. Microsoft certification or equivalent is preferred.**:
- **Essential Duties and Responsibilities**:
- **Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role**:
- **Hands-on experience with Windows environments**:
- **Need multi-tasking & resolves complex incidents and requests related to - One drive, google drive, SSO, O365, Printers & end user issues.**:
- **Assist end users with their endpoint devices.**:
- **Knowledge of AV Scan**:
- **Serves as a point of escalation for major incidents that are unresolved at the helpdesk level.**
**Primary skills**:
- **Remote desktop support**
**Secondary skills**:
- **VDI
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