Learning Support Advisor-EdTech

2 days ago


Bengaluru, Karnataka, India Leafkart Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Role Description

This is a full-time on-site role for a Learning Support Advisor in Bengaluru. The Learning Support Advisor will provide technical support, assist with customer inquiries, ensure customer satisfaction, and facilitate communication between customers and technical teams. The role includes addressing and resolving technical issues, providing guidance on product usage, and enhancing the overall customer experience.

Qualifications

  • Strong Interpersonal Skills and Communication abilities
  • Experience in Customer Support and ensuring Customer Satisfaction
  • Proficiency in Technical Support
  • Excellent problem-solving skills
  • Ability to work effectively in a team-oriented environment
  • A Bachelor's degree in a relevant field is preferred
  • Prior experience in the EdTech industry is a plus


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