Learning Support Advisor-EdTech
2 days ago
Role Description
This is a full-time on-site role for a Learning Support Advisor in Bengaluru. The Learning Support Advisor will provide technical support, assist with customer inquiries, ensure customer satisfaction, and facilitate communication between customers and technical teams. The role includes addressing and resolving technical issues, providing guidance on product usage, and enhancing the overall customer experience.
Qualifications
- Strong Interpersonal Skills and Communication abilities
- Experience in Customer Support and ensuring Customer Satisfaction
- Proficiency in Technical Support
- Excellent problem-solving skills
- Ability to work effectively in a team-oriented environment
- A Bachelor's degree in a relevant field is preferred
- Prior experience in the EdTech industry is a plus
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