Cluster Head

1 day ago


Lucknow, Uttar Pradesh, India Mom's Belief PVT LTD Full time ₹ 4,80,000 - ₹ 7,20,000 per year

Internal JD (Detailed Version)

Position Title: Family Support Lead (Cluster Head)

Reports To: Zonal Head / Senior Management

Direct Reports: Centre Incharges (CIs), Centre Executives

Travel: Regular intra-cluster travel (5-6 centres)

Role Summary

The Family Support Lead is responsible for overseeing a cluster of centres, ensuring high standards of parent engagement, clinical quality, and operational efficiency. They act as the bridge between centre teams and senior management, supporting both clinical and business performance.

Key Responsibilities

  • Parent Engagement & Retention
  • Act as the parent's escalation point and ensure smooth communication.
  • Support Centre Incharges in conversion and retention conversations.
  • Clinical & Team Support
  • Mentor CIs and therapists on effective parent handling.
  • Ensure therapy quality and family experience standards are met.
  • Operations Oversight
  • Guide Centre Executives in data accuracy, scheduling, and reporting.
  • Monitor performance indicators (conversion %, retention, utilization).
  • Leadership & Coordination
  • Conduct regular centre visits to review performance and meet families.
  • Share feedback, challenges, and success stories with Management.
  • Travel & On-ground Presence
  • Spend time across all assigned centres; step in during escalations.
  • Reporting & Accountability
  • Submit periodic performance reports on clinical quality, parent satisfaction, and business outcomes.

Candidate Profile

  • 10+ years of experience in school counselling/ management (Peferably with a background in Psychology/ special education, or allied fields.)
  • Strong parent relationship management and communication skills.
  • Ability to manage multiple centres and mentor teams.
  • Comfortable with frequent intra-cluster travel.

Job Type: Full-time

Pay: ₹40, ₹60,000.00 per month

Work Location: In person


  • Cluster Head

    1 day ago


    Lucknow, Uttar Pradesh, India CSB Bank Full time

    Cluster Head - Branch Banking| Lucknow The primary responsibility is to ensure profitability of the cluster and achieving the targets allotted for CASA, TPP, fee etc through the branches. Ensure effective customer service, brand building and process compliance across all branches.Responsible for people management, lower attrition and ensuring smooth branch...


  • Lucknow, Uttar Pradesh, India RenewBuy Full time ₹ 5,00,000 - ₹ 25,00,000 per year

    Designation:Senior Area Manger/Cluster Manager Reporting To:Zonal Head Objective:As a Cluster Manager in the insurance sector, s/he will be responsible for overseeing multiple branches within your designated cluster. S/He will drive business growth, ensure operational excellence, and be accountable for the Profit and Loss (P&L) of his/her cluster. This role...

  • Wealth Management

    1 week ago


    Lucknow, Uttar Pradesh, India Talengage Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Company DescriptionOur client is one of the leading NBFC.Cluster Head / Regional Head - Private WealthExperience - 10+ years in Financial Industry/ Private Wealth / Capital Markets / Private BankingLocation - Bhubaneswar ,Mumbai , Delhi ,Pune ,Ahmedabad ,Kolkata, Chennai , Jaipur, Indore , Bangalore, Hyderabad,Education - UG / PGRole DescriptionThis is a...


  • Lucknow, Uttar Pradesh, India VARUN BEVERAGES LIMITED Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Job DescriptionOrder Management & GovernanceAct as the process custodian for all order capture methods across the cluster, ensuring adherence to COPC operational standards.Review and manage deviations from system-generated suggested orders; perform root cause analysis and align corrective actions with business requirements.Guide PAC teams in resolving...

  • Cluster Coordinator

    2 weeks ago


    Lucknow, Uttar Pradesh, India Society of Community Health Oriented Operational Links (SCHOOL) Full time

    **Specific roles and responsibilities** **Program Implementation**: - Coordinate the implementation of NGO programs and activities within the assigned cluster in alignment with organizational goals. - Monitor progress against project deliverables and timelines. - Ensure adherence to program strategies, work plans, and budgets. **Supervision & Staff...


  • Lucknow, India Max Financial Services Full time

    Job Description Relationship Management with the Axis Circle Head, Circle Business Managers. With the advent of cluster formation relationship management with the Clusters Heads in order to achieve business targets and builds a progressive partnership with the bank. Provide inputs on departmental goals to the ZVP and make plans for achievement in order to...


  • Lucknow, India RenewBuy Full time

    Job Description Designation Senior Area Manger/Cluster Manager Reporting To: Zonal Head Objective As a Cluster Manager in the insurance sector, s/he will be responsible for overseeing multiple branches within your designated cluster. S/He will drive business growth, ensure operational excellence, and be accountable for the Profit and Loss (P&L) of his/her...


  • Lucknow, India Onxx Staffing Solutions Full time

    Relationship Manager - Mutual Fund Sales Sound knowledge of markets and various financial products with the ability to present Product briefing to Wealth Management counters Handle sales through Banking and Wealth channels by regular engagement with the concerned stakeholders in the location Increasing market share and broad basing the business in the...


  • Lucknow, India Skywings Advisors Private Limited Full time

    Implementing and Rolling out the Training Workshops/ Initiatives to impact Business results positively for Defense Channel Monthly planning of the Training Schedule along with the defined priorities of the Channel. The job role would demand ability to convince the Channel Sales Head and RSMs to implement training modules on up skilling the team, Hence...


  • Lucknow, Uttar Pradesh, India Max Life Insurance Full time

    Position Regional Head - CSG Incumbent Name Department Axis Function Emerging Verticals Reporting to National Head- CSG Band 4B Location XYZ Team size D I 8-10 JOB SUMMARY - Manages a Region for Corporate Salary TASC ADM collaborates with the objective to support and contribute to Axis bank strategy achieve operations excellence ensure systems are deployed...

  • Key Account Manager

    4 weeks ago


    Lucknow, India Tata AIA Life Full time

    Job Description Role description Job Description 1. Position Overview Position Title Key Account Manager Department Group Credit Life Level/ Band Executive (204) Role Summary: - Achievement of annual sales and profit targets for credit life sales - Develop business opportunity with banks / consumer finance / micro finance/ auto loans / financial...


  • Lucknow, India Uplers Full time

    Job Description Experience: 3.00 + years Salary: INR 3000000-3500000 / year (based on experience) Expected Notice Period: 30 Days Shift: (GMT+05:30) Asia/Kolkata (IST) Opportunity Type: Remote Placement Type: Full Time Permanent position(Payroll and Compliance to be managed by: GRG Health) (*Note: This is a requirement for one of Uplers client - GRG Health)...


  • Lucknow, Uttar Pradesh, India Max Healthcare Full time

    MHC/19204 - Medical Administration - Lucknow - Max Super Speciality Hospital Posted On -30 Nov 2024 -End Date -31 Jan 2025 -Required Experience -4 - 10 Years -Basic Section No. Of Openings 2 Designation Assistant Medical Superintendent Employee Category Support Closing Date 31 Jan 2025 Organisational Company MHC Entity Starlit Medical Centre...


  • Lucknow, Uttar Pradesh, India Schneider Electric Full time

    Lauritz Knudsen Electrical and Automation is a pioneering electrical and automation brand with a rich legacy of over 70 years in India We offer comprehensive portfolio of low-voltage switchgear medium-voltage switchgear automation solutions software and services catering to diverse segments including homes agriculture buildings infrastructure and...