Project Management Officer
2 weeks ago
Company Description
StatusNeo is a distinguished global consulting firm that empowers businesses with cutting-edge AI, automation, and cloud-first digital solutions. Specializing in product & platform engineering, StatusNeo elevates businesses with unparalleled user experience, design, and functionality. As leaders of , we guide and inspire CXOs worldwide, with a team of top-notch software engineers and product designers. StatusNeo fosters an innovative and collaborative work environment, earning the Great Place To Work certification.
Job Description: PMO – Operations & Governance Specialist
Role Type:
Full-time | Onsite | PMO – Delivery Governance
Location:
Marathahalli, Bangalore
Role Overview
The PMO – Operations & Governance Specialist will be responsible for driving
end-to-end operational governance
, ensuring
process adherence
,
timely reporting
, and
smooth coordination
across delivery, HR, finance, and BU leadership.
This role ensures timely timesheet compliance, structured onboarding and exit processes, standardized dashboards, and operational hygiene across all business units.
Key Responsibilities
1. Timesheet Management & Governance
- Ensure 100% timesheet compliance across all teams and projects.
- Timesheet Filling:
- Ensure all timesheets are filled by
Friday every week
. - Timesheet Approvals:
- Ensure all approvals are completed by
Monday/Tuesday
of the following week. - Monthly Target:
- Ensure all timesheets are approved by
3rd of every month
for the previous month. - Reconciliation of
Vega
and
ServiceNow
timesheets. - Publish
Weekly Timesheet Approval Pending Report
.
2. Leave Management
- Track and highlight employees going on
long leaves without prior approval
. - Publish
Weekly Leave Data Report
at BU / Manager / Project level. - Monitor leave patterns and flag risks to delivery leadership.
3. Onboarding Management
- Publish
Weekly Onboarding Report
with BU & Manager mapping. - Act as a
buddy
for all new joiners for the first 3 months. - Conduct
Weekly Pulse Checks
with all new joiners up to 90 days. - Coordinate:
- Laptop Allocation
- Email ID Creation
- Seat Allocation
- Tool Access & Setup
- Manage all additional onboarding hygiene tasks.
- Liaise with HR, IT, Admin, Delivery for smooth onboarding experience.
4. Exit Management
- Publish
Weekly Exit Report
(BU-wise / Manager-wise). - Coordinate with HR for completion of all exit checklists.
- Track:
- Last working day
- Knowledge transfer completion
- Laptop & asset return
- Exit interview scheduling
- Ensure process adherence and closure.
5. Operational Hygiene & People Governance
- Track and trigger all members whose
appraisals are due
in current quarter. - Coordinate closely with HR to ensure:
- Appraisals completed on time
- No pending cases
- Monitor if
regular reviews
(1:1s, performance check-ins) are happening. - Ensure all members have
defined KPIs
in place. - Prepare and publish:
- Quarterly Pulse Check Report
- Quarterly Consolidated Feedback Report
6. Resource & Allocation Reporting
- Publish
Weekly Resource Allocation Report - (resource vs project vs manager, billability).
- Maintain updated view of:
- Billable / Non-Billable
- Bench Allocation
- Utilization trends
7. Risk Management
- Maintain and publish the
Monthly Risk Register
across projects. - Highlight new risks, owner, timeline, mitigation plan.
- Flag operational delivery risks to leadership.
8. Asset Management
- Coordinate with IT team for asset allocation & return.
- Maintain updated
Asset Inventory
for all allocated laptops and equipment. - Publish monthly
Asset Report
.
Reporting & Dashboard Responsibilities
Weekly Reports
- Onboarding Report
- Timesheet Approval Pending Report
- Leave Report
- Exit Report
- Resource Allocation Report
Monthly Reports
- Monthly Hours Billed vs Available Hours
- Appraisal Completion Report
- Billable vs Non-Billable Report
- Asset Report
- Timesheet Reconciliation Report (Vega vs ServiceNow)
- Monthly Risk Register
Quarterly Reports
- Quarterly Pulse Check Report
- Quarterly Consolidated Feedback Report
Key Skills & Competencies
- Strong governance and process orientation
- Excellent follow-up and coordination skills
- Strong communication (written and verbal)
- Ability to work with HR, Delivery, IT, and Finance
- Strong Excel, Google Sheets, and dashboarding
- Knowledge of PMO operations
- Strong attention to detail
- High urgency and accountability
Preferred Experience
- 3–7 years in PMO / Delivery Operations / HR Operations
- Experience in IT services / consulting environments
- Experience working with multi-BU and multi-region operations
- Comfortable with executive-level reporting
-
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