
Sales Coach
1 day ago
Company Description
Hiring for a Client (
The employer in the business of Consumer Loans Lending business
).
Role Description
- Sales Coach, will provide personalized coaching and feedback to Call center employees to enhance individual performance, especially focusing on poor performers to elevate team capability.
- The Sales Coach will also work closely with the Sales Trainer to provide vital support in quality assurance, cross-departmental coordination, performance tracking, compliance, and reporting related to sales training programs.
- This role is focused on the sales training domain, ensuring that training initiatives are high-quality, well-implemented, thoroughly documented, and support the ongoing development of the sales team
Key Responsibilities (short):
- Coaching Call Center employees
- Quality Assurance
- Performance Tracking
- Compliance & Documentation
- Regular Reports & MIS
- Training Coordination & Support
Qualifications/ Ideal Profile:
MBA/ Bachelor's degree in Business Administration, Human Resources, or related field with 3–7 years' experience in Call Center Coaching, Sales Training Coordination or related roles.
Interested candidates, kindly share your CV
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