Advisor, Learning

Calling all innovators – find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

What does a successful Learning & Development Expert do at Fiserv?

fiserv is looking for an experienced lead for Learning and Development for our L&D practice, whilst working closely with the leadership team, to help shape and implement the broader Learning strategy. This role requires someone with previous expertise within a similar L&D role focused on technology, partnering with, and influencing, key stakeholders to deliver the best.You will also have experience across all stages of the learning cycle, from creation to fulfillment, along with a combination of strategic thinking and a pragmatic 'sleeves rolled up' approach throughout.

What you will do:

• Develop and implement strategic plans for learning and development, including identifying training needs and developing training programs to address them.
• Coach the L&D team in the development, design, delivery, and evaluation of high-impact technical learning interventions.
• Create and deliver comprehensive training programs to equip employees with the necessary skills for their roles.
• Reviewing technology stack based on and recommending effective uses and recommend learning interventions.
• Support organizational change through the development of targeted learning interventions ensuring there is a 'joined up' approach for colleagues maintaining engagement and increasing change capability.

What you will need to have:

Education:

• Master's degree in human resources, or a related field.

Experience:

• 10+ years of experience in learning and development, with a focus on technology training.
• Proven track record of designing and implementing successful technical training programs.
• Work experience in an IT organization is required.

Skills:

• Strong understanding of current and emerging technologies.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively with cross-functional teams.
• Proficiency in using learning management systems (LMS) and other training tools.
• Professional, engaging with the gravitas to build strong working relationships and influence at all levels in a fast-paced and dynamic environment.
• Flexibility and a can-do attitude to thrive in a fast-paced environment.

Why Join Us

• Opportunity to make a significant impact on employee development and business success.
• Collaborative and innovative work environment.
• Continuous learning and professional growth opportunities.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Diversity and Inclusion:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.