Talent Advisor||
6 days ago
Role & responsibilities:
Key Responsibilities
1. Candidate Interaction & Verification
- Conduct calls per day to verify candidate information such as experience, skills, and contact details.
- Perform basic resume screening to assess qualifications and job-fit.
- Ensure accurate and timely documentation of updates in the system to maintain data integrity.
2. Profile Screening & Skill Mapping
- Identify candidate roles and skills through structured discussions.
- Support in aligning candidate profiles with job role requirements.
3. Quality & Data Accuracy (QC)
- Maintain high standards of data accuracy and completeness.
- Cross-verify details against system and process parameters.
- Highlight patterns, discrepancies, or improvement areas identified during verification.
4. SOS Management
- Address candidate and client queries promptly and professionally.
- Escalate SOS (Special Outreach Support) cases to the relevant teams as needed.
- Handle sensitive interactions with empathy and professionalism.
5. Callback Requests
- Ensure timely follow-ups and callbacks to maintain candidate engagement and smooth process flow.
Requirements
- Education: Bachelor's degree in any field (Mandatory).
- Experience: 6 months to 2 years in recruitment, customer service, or related fields.
Skills:
Strong verbal and written communication.
- Ability to handle high call volumes efficiently.
- Good organizational and time-management skills.
- Basic proficiency in MS Excel and computer applications.
Perks & Benefits
- Hybrid work model: 3 days office, 2 days WFH.
- Flexible working hours for better work-life balance.
- Weekends off (Saturday & Sunday).
- Learning & growth opportunities through training and skill development programs.
Why Join Us?
If you are passionate about engaging with people, ensuring data accuracy, and contributing to impactful hiring processes — this is the role for you
Preferred candidate profile - Good Communication Skills
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