Telecaller

2 days ago


Rasoolpura Hyderabad, India Truzent Staffing Private Limited Full time ₹ 1,68,000 - ₹ 2,16,000 per year

Job Title: Telecaller – Voice Process

Location: Begumpet, Hyderabad

Company: Tatwa Technologies

Experience: 0–2 years (Freshers with good communication skills can apply)

Employment Type: Full-Time

Key Responsibilities:

  • Make outbound calls to potential or existing customers to inform them about products/services.
  • Handle inbound calls professionally and address customer queries promptly.
  • Understand customer needs and provide accurate information or solutions.
  • Maintain a record of calls, leads, and follow-ups in the CRM system.
  • Achieve assigned call targets and conversion goals.
  • Build and maintain strong relationships with customers to ensure satisfaction.
  • Collaborate with the sales and customer support teams to ensure smooth communication flow.
  • Follow up on pending leads and ensure timely closure.

Required Skills & Qualifications:

  • Education: Minimum 12th pass/Intermediate
  • Experience: 0–2 years in voice process / telecalling / customer support.
  • Excellent communication skills in English, Tamil, and Malayalam
  • Good listening and interpersonal skills.
  • Basic computer knowledge and ability to use CRM tools or Excel.
  • Ability to work in a target-driven environment.
  • Positive attitude, confidence, and adaptability.

Preferred:

  • Fluency in Tamil or Malayalam is mandatory.

Salary: Rs. 14,000/- to Rs. 18,000/- per month Incentives (based on performance)

Shift: Day Shift

Work Mode: On-site


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