Telecaller

2 weeks ago

Hyderabad, Telangana, India Transcil Sustainable Services Full time ₹ 1,04,000 - ₹ 1,30,878 per year

Company Description

At Transcil Sustainable Services Private Limited, we are dedicated to creating a cleaner, greener future for urban transportation. Our mission is to provide sustainable and convenient electric motorcycle ride-sharing services that help reduce carbon emissions and improve air quality. Our fleet of electric motorcycles is equipped with the latest technology to ensure a safe and enjoyable riding experience. By choosing Transcil Sustainable Services, you are not only getting an affordable ride but also contributing to a more sustainable planet with zero-emission vehicles.

Role Description

This is a full-time on-site role for a Telecaller located in Hyderabad. The Telecaller will be responsible for making outbound calls to potential customers, providing information about our services, and addressing any questions or concerns. The role includes recording customer details, following up on inquiries, maintaining call logs, and achieving set targets. The Telecaller will need to ensure customer satisfaction and foster a positive company image.

Qualifications

  • Excellent verbal communication skills and active listening abilities
  • Strong customer service orientation and interpersonal skills
  • Proficiency in using telecommunication and call center systems
  • Ability to handle and resolve customer queries effectively
  • Basic computer literacy and familiarity with database management
  • High school diploma or equivalent; additional qualifications in communication or related fields are a plus
  • Ability to work under pressure and meet targets

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