TL- Facility(housekeeping) BPO industry only

2 weeks ago

Noida, Uttar Pradesh, India MARCTORY Full time US$ 90,000 - US$ 1,20,000 per year


• Lead and manage a team of employees working during the night shift, ensuring that all team members are present, on time, and prepared for their roles.


• Delegate tasks and responsibilities to ensure the team works efficiently and meets operational goals.


• Act as a point of contact for team members, addressing any questions or concerns that arise during the night shift.


• Monitor team performance and productivity throughout the night shift, ensuring that goals, deadlines, and quality standards are met.


• Track key performance indicators (KPIs) and ensure they align with company expectations.


• Report any issues, delays, or problems to upper management in a timely manner.


• Identify and address any issues that arise during the shift, such as equipment malfunctions, staffing shortages, or operational delays.


• Handle emergency situations calmly and efficiently, ensuring that procedures are followed, and operations continue smoothly.


• Monitor utility usage (electricity, water, heating, etc.) and work towards minimizing environmental impact.
• Oversee access control systems, including security badges, key cards, and building entry policies.

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