Facility Supervisor

4 days ago

Noida, Uttar Pradesh, India Taskus Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Key Responsibilities:

Facility Management:

  • Oversee maintenance, cleaning, and overall functionality of BPO centers across various locations.
  • Ensure that facilities meet all health, safety, and regulatory standards.
  • Coordinate with external vendors for maintenance, repairs, and upgrades as necessary.

Space Planning & Optimization:

  • Develop strategies to maximize space utilization and optimize office layouts based on headcount and business growth.
  • Plan and execute office moves, expansions, or renovations in collaboration with the real estate and project teams.

Budgeting & Cost Control:

  • Manage the annual facilities budget and control costs associated with facility operations and maintenance.
  • Develop cost-saving initiatives without compromising quality and employee comfort.

Vendor & Contract Management:

  • Negotiate contracts and manage relationships with service providers, including security, housekeeping, cafeteria, and technical maintenance.
  • Ensure vendor compliance with service-level agreements and monitor performance regularly.

Safety, Security, and Compliance:

  • Develop and enforce health, safety, and security protocols across all facilities.
  • Conduct routine safety audits and ensure emergency preparedness procedures are in place.
  • Ensure compliance with local and national regulations, including fire safety, waste management, and environmental sustainability.

Sustainability Initiatives:

  • Lead sustainability efforts by implementing energy-saving measures and waste reduction strategies.
  • Monitor energy usage, water consumption, and overall environmental impact, recommending improvements as needed.

Team Leadership:

  • Lead and mentor a team of facility managers and support staff across locations.
  • Provide training and development opportunities, focusing on operational excellence and service quality.

Crisis Management:

  • Establish protocols for crisis situations, such as natural disasters, electrical outages, or health crises.
  • Coordinate response efforts, ensuring minimal disruption to operations and the safety of all employees.

Stakeholder Communication:

  • Regularly communicate with senior management, providing updates on facility projects, budgets, and compliance matters.
  • Collaborate with internal stakeholders to understand facility needs and address operational challenges proactively.

Transport

  • Strategize and oversee employee transportation services to ensure reliability, cost efficiency, and compliance with safety and regulatory standards.
  • Evaluate and implement technology-driven solutions for efficient route management, real-time tracking, and service optimization.
  • Lead contract negotiations and strategic partnerships with transport providers, establishing KPIs and ensuring high service levels.

Soft Services

  • Establish high standards for all soft services, including janitorial services, cafeteria management, waste disposal, landscaping, and pest control.
  • Implement performance management systems to monitor vendor compliance, assess service quality, and drive continuous improvement.
  • Conduct periodic reviews of soft services to enhance employee experience and address evolving needs.

Hard Services

  • Oversee all critical hard services related to building infrastructure, including electrical systems, HVAC, plumbing, and fire safety.
  • Implement a proactive maintenance strategy for all assets, utilizing predictive maintenance technologies and optimizing asset lifecycle.
  • Ensure full compliance with industry standards, safety protocols, and regulatory requirements for all hard services.

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