Digital IT Functional Operations Manager

5 days ago

Bengaluru, Karnataka, India Mobile Programming Full time ₹ 15,00,000 - ₹ 20,00,000 per year

Role Overview:

The Digital Operations Lead Digital & IT Functional Operations Manager is instrumental in

leading all operational activities of the D&IT function including and not limited to orchestrating

digital initiatives, optimizing operational workflows, and embedding automation across the

function. This role is ideal for a hands-on leader who thrives in dynamic environments,

leverages modern technologies, and proactively drives efficiency through AI and automation.

Key roles and responsibilities:

  1. Strategic Execution:


• Develop actionable roadmaps and ensure delivery across digital transformation

programs


• Drive alignment across cross-functional teams and track progress on strategic priorities

and goals as established in the tactical business plan

  1. Improve Daily Operations with Technology:


• Use tools like Microsoft Power Platform, Teams, etc. to build smart workflows.


• Spot manual and repetitive tasks and automate them using AI and low-code platforms.

  1. Decision Support & Communication:


• Prepare briefings, dashboards, and data-driven insights to support decision-making


• Communicate effectively across teams for effective execution

  1. Governance & Rhythm:


• Organize important meetings and business reviews


• Make sure action items are followed up on and executed in a time


• Support and coordinate D&IT events and be responsible for office operations

  1. Culture & Team Enablement:


• Promote a culture where innovation, learning, and improvement are encouraged


• Help with onboarding new hires and make sure team members stay informed and

connected


• Lead and manage internal and external communications for effective team collaboration

Experience and Skills


• 58 years in digital transformation and operations


• Familiar with AI, automation tools, Microsoft 365, and data analysis


• Bias for action, curiosity, and a continuous improvement mindset


• Ability to operate independently and influence

Nice-To-Have Extras:


• Hands on with low-code-no-code platforms and automation platforms


• Familiar with cybersecurity, data handling, and how to manage program risks


• Experience working in global teams or large organizations

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