Senior Business Analyst

20 hours ago

Gurgaon, Haryana, India OrangeMantra Full time ₹ 15,00,000 - ₹ 25,00,000 per year

We are seeking a Senior Business Analyst with 5 to 8 years of experience in IT services, who has exposure to AI tools and technologies. The role involves gathering and analyzing business requirements, supporting digital transformation initiatives, and working with AI-enabled solutions to improve client business processes.

Key Responsibilities:

  • Work closely with business stakeholders to elicit, analyze, and document requirements for IT service projects, including AI-enhanced solutions.
  • Identify and assess opportunities for leveraging AI tools (such as RPA, NLP, chatbots) to optimize processes.
  • Prepare clear business requirement documents (BRDs), user stories, and process workflows.
  • Collaborate with technical teams and AI specialists to translate business needs into technical deliverables.
  • Assist in impact analysis and feasibility assessments for AI-related initiatives.
  • Support Agile teams by managing product backlogs and facilitating requirement clarifications.
  • Participate in user acceptance testing (UAT) and help provide training/support for AI tool adoption.
  • Keep up to date with AI industry trends and emerging tools to support business innovation.

Required Skills & Qualifications:

  • Bachelors degree in Computer Science, Information Technology, Business Administration, or related field.
  • 5 to 8 years of experience as a Business Analyst in an IT services environment.
  • Some hands-on experience or working knowledge of AI tools and technologies.
  • Skilled in requirements gathering, process mapping (BPMN/UML), and documentation using tools like JIRA and Confluence.
  • Experience working within Agile/Scrum frameworks.
  • Strong communication, analytical, and stakeholder management skills.

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