D2C/ E-Commerce Operations Associate

4 days ago

Delhi, Delhi, India 38bd7310-9da2-4abd-9966-ac366cb5d247 Full time ₹ 40,00,000 - ₹ 1,20,00,000 per year

About Mosha Health:

Mosha Health is a fast-growing health-tech startup focused on healing chronic gut issues through nutrition, lifestyle, and science-backed wellness solutions. We're now expanding into the nutraceutical and supplements space — creating products that combine clinical effectiveness with clean, high-quality ingredients.

We're looking for a hands-on, detail-oriented professional who can help us launch and scale our supplements vertical end-to-end.

Role Overview:

You will work directly with the founder and cross-functional teams to execute the complete e-commerce and product launch journey — from managing vendors and licenses to ensuring products are listed, shipped, and visible on leading marketplaces.

This role is ideal for someone with a finance or business background (CA / BBA) and 1–3 years of experience in D2C, e-commerce operations, or consulting (Big 4 - KPMG/ EY/ PWC/ Deloitte preferred), who wants to build something from scratch in a fast-paced startup environment.

Key Responsibilities:

  1. E-commerce Setup & Management

  2. Manage product listings on marketplaces (Amazon, Flipkart, etc.) and the Mosha website

  3. Coordinate product shoots, descriptions, and content uploads

  4. Track sales, returns, and platform analytics

  5. Supply Chain & Inventory

  6. Coordinate with manufacturers, packaging vendors, and fulfillment partners

  7. Maintain inventory records and ensure stock availability

  8. Manage packaging, shipping timelines, and vendor payments

  9. Regulatory & Compliance

  10. Assist in obtaining FSSAI, GST, and other relevant licenses

  11. Maintain compliance documentation for supplements and nutraceuticals

  12. Cross-Functional Coordination

  13. Work with content and design teams on branding, product labels, and launch creatives

  14. Support finance and accounting tasks (vendor invoices, reconciliations, cost tracking)

  15. Market Research & Analysis

  16. Conduct competitor analysis and pricing research

  17. Identify marketplace trends and operational improvements

Who You Are:

  • CA (Inter or Qualified) / BBA / B.Com (H)/ B.Tech with strong analytical skills
  • Experience: 1–3 years in D2C / E-commerce / Consulting / Operations (Big 4 preferred)
  • Strong execution mindset with attention to detail
  • Comfort with Excel/Google Sheets and digital platforms
  • Proactive, organized, and eager to learn about wellness and consumer brands

What You'll Get:

  • Exposure to end-to-end e-commerce business building
  • Work directly with the founder on a high-impact launch
  • Opportunity to grow into a business or operations lead role
  • Dynamic, flexible work environment at a health-tech startup

Location: New Delhi (WFO on-site)

  • Compensation: Competitive, based on experience

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