Marketing & E-Commerce Associate

2 days ago

Delhi, Delhi, India Qoalaby Full time ₹ 4,00,000 - ₹ 6,00,000 per year

Job Title:
Marketing & E-Commerce Associate (Entry-Level)

Location:
Remote

About Us

Qoalaby is a modern children's apparel and play brand blending streetwear-inspired design with playful minimalism. We create clothing, plush toys, and books for children aged 6 months to 4 years, with a focus on connection, creativity, and child-led expression.

We're looking for an enthusiastic
Marketing & E-Commerce Associate
to join our growing team. This is an entry-level role, perfect for someone early in their career who wants to gain hands-on experience while supporting our marketing, e-commerce, and customer-facing operations.

Key Responsibilities

E-Commerce Support (Shopify):

  • Assist in uploading and updating product listings, images, descriptions, and stock levels.
  • Support in maintaining the store's design, navigation, and promotions.
  • Help troubleshoot simple issues and coordinate with tech partners if needed.

Email Marketing Support:

  • Assist in drafting email campaigns and setting them up in Klaviyo (or similar tools).
  • Support in segmenting audiences, scheduling campaigns, and tracking performance.
  • Work with the team to test and learn from different campaign ideas.

Content Creation Support:

  • Help brainstorm, draft, and edit content for social media, blogs, and newsletters.
  • Support photo and video shoots (styling, coordination, behind-the-scenes content).
  • Use tools like Canva to create simple graphics and visuals.

Customer Support:

  • Respond to customer queries via email, chat, or social media in a friendly, professional manner.
  • Help track orders, returns, and issues using our systems.
  • Collect feedback from customers and share insights with the team to improve experience.

What We're Looking For

  • 2-5 years of experience in marketing, e-commerce, or related (internships count).
  • Familiarity with Shopify, Canva, or email marketing tools (bonus if you know Klaviyo).
  • Strong written and verbal communication skills.
  • A creative mindset with attention to detail.
  • Proactive, curious, and eager to learn by doing.

Why Join Us?

  • Work closely with the founding team and gain hands-on exposure.
  • Learn across e-commerce, marketing, customer service, and creative content.
  • Be part of a small, growing brand where your contributions make a visible impact.

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