
Marketing & E-Commerce Associate
3 days ago
Job Title:
Marketing & E-Commerce Associate (Entry-Level)
Location:
Remote
About Us
Qoalaby is a modern children's apparel and play brand blending streetwear-inspired design with playful minimalism. We create clothing, plush toys, and books for children aged 6 months to 4 years, with a focus on connection, creativity, and child-led expression.
We're looking for an enthusiastic
Marketing & E-Commerce Associate
to join our growing team. This is an entry-level role, perfect for someone early in their career who wants to gain hands-on experience while supporting our marketing, e-commerce, and customer-facing operations.
Key Responsibilities
E-Commerce Support (Shopify):
- Assist in uploading and updating product listings, images, descriptions, and stock levels.
- Support in maintaining the store's design, navigation, and promotions.
- Help troubleshoot simple issues and coordinate with tech partners if needed.
Email Marketing Support:
- Assist in drafting email campaigns and setting them up in Klaviyo (or similar tools).
- Support in segmenting audiences, scheduling campaigns, and tracking performance.
- Work with the team to test and learn from different campaign ideas.
Content Creation Support:
- Help brainstorm, draft, and edit content for social media, blogs, and newsletters.
- Support photo and video shoots (styling, coordination, behind-the-scenes content).
- Use tools like Canva to create simple graphics and visuals.
Customer Support:
- Respond to customer queries via email, chat, or social media in a friendly, professional manner.
- Help track orders, returns, and issues using our systems.
- Collect feedback from customers and share insights with the team to improve experience.
What We're Looking For
- 2-5 years of experience in marketing, e-commerce, or related (internships count).
- Familiarity with Shopify, Canva, or email marketing tools (bonus if you know Klaviyo).
- Strong written and verbal communication skills.
- A creative mindset with attention to detail.
- Proactive, curious, and eager to learn by doing.
Why Join Us?
- Work closely with the founding team and gain hands-on exposure.
- Learn across e-commerce, marketing, customer service, and creative content.
- Be part of a small, growing brand where your contributions make a visible impact.
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