International voice Process

2 days ago

Mulund West, Maharashtra, India fa92f54f-5a24-4dfb-90cf-fd80184be2f6 Full time ₹ 3,36,000 per year

Roles and Responsibilities:

  1. Responding to customer inquiries and resolving issues in a timely and professional manner.

  2. Handling escalated customer complaints and finding effective solutions.

  3. Providing product information and assistance to customers.

  4. Monitoring customer feedback and suggesting improvements to enhance the customer experience.

  5. Collaborating with other departments to ensure seamless communication and service delivery.

  6. Maintaining accurate customer records and documentation.

  7. Assisting with training and mentoring new customer service representatives.

  8. Participating in team meetings and contributing ideas to improve customer service processes.

Job Types: Full-time, Permanent

Pay: ₹20, ₹28,000.00 per month

Work Location: In person

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