
Customer Service
6 days ago
Join us as a Customer Service & Operations Credit Analyst
- We'll look to you to deliver customer and business outcomes, investigating queries, supporting business processes, policies, and procedures, and understanding customer and business needs
- Specialising in Credit Operations, you'll respond to queries from customers and stakeholders promptly within agreed timelines
- This is a chance to build on your credit skills and experience in an engaging and fast-paced environment
- We're offering this role at senior analyst level
As a Customer Service & Operations Credit Analyst, you'll deliver successful customer and business outcomes by processing, authorising, and investigating all transactions to defined key performance indicators and service level agreements. In doing so, you'll identify opportunities to enhance processes and enable the provision of a superior customer and business experience.
In addition, you'll:
- Review documentation including loan applications, disclosures, and credit evaluations
- Authorise and investigate all credit operations transactions
- Collect and analyse the required information from the customers and businesses
- Review credit operations processes which could be automated or enhanced to improve the customer and business experience
To succeed in this role, you'll need to have the ability to understand and listen to our customers, develop relationships, and maintain an understanding of their needs. You'll also have the ability to adapt to fast-paced environments and you'll have effective organisation skills to deliver to deadlines.
You'll also need:
- Customer service abilities along with customer and industry knowledge
- An awareness of changes in trends, policies, and regulations
- An understanding of our industry and its customers
- Experience of managing stakeholder relationships
Hours
45Job Posting Closing Date:
05/09/2025-
Customer Service
2 weeks ago
Bengaluru, Karnataka, India Shashwath Solution Full time ₹ 1,50,000 - ₹ 28,00,000 per yearJob Summary:1. Candidates with diploma or Graduates in Engineering/ science/management with 5 years of similar experience.2. Experience in handling customer queries in product based organization preferred.3. Job profile is to ensure good after sales service of company products by attending to quality complaints sales queries -promptly and resolving customer...
-
Service Advisor
2 weeks ago
Bengaluru, Karnataka, India Trident Renault Car Service.. Full time ₹ 15,00,000 - ₹ 28,00,000 per yearCompany DescriptionTrident Renault Car Service is a retail company headquartered in Bangalore, Karnataka, India. We specialize in providing high-quality car service and maintenance solutions for Renault vehicles. Our service center is situated in the heart of the city and prides itself on delivering exceptional customer experiences. As part of the Trident...
-
Customer Service
6 days ago
Bengaluru, Karnataka, India NatWest Group Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJoin us as a Customer Service & Operations Credit AnalystWe'll look to you to deliver customer and business outcomes, investigating queries, supporting business processes, policies, and procedures, and understanding customer and business needsSpecialising in Credit Operations, you'll respond to queries from customers and stakeholders promptly within agreed...
-
Customer Service
1 week ago
Bengaluru, Karnataka, India RBS Full time ₹ 5,00,000 - ₹ 8,00,000 per yearJoin us as a Customer Service & Operations Unit LeaderIf you have strong team leadership experience, this is a chance to lead, manage and coach a team to deliver outstanding customer service through telemarketing, telesales and retention activitiesWe'll look to you to lead by example by making customer calls to identify and understand customer needs and help...
-
Customer Service
2 weeks ago
Bengaluru, Karnataka, India NatWest Group Full time ₹ 1,04,000 - ₹ 1,30,878 per yearJoin us as a Customer Service & Operations AnalystIn this customer centric role, you'll deliver successful outcomes for your customers by investigating their queries and understanding their needsYou'll be liaising with customers and businesses to accurately collect information in order to solve their queriesThis is an opportunity to be recognised as a...
-
Customer Service
2 weeks ago
Bengaluru, Karnataka, India NatWest Group Full time ₹ 9,00,000 - ₹ 12,00,000 per yearIf you have strong team leadership experience, this is a chance to lead, manage and coach a team to deliver outstanding customer service through telemarketing, telesales and retention activities We'll look to you to lead by example by making customer calls to identify and understand customer needs and help them by delivering solutions that are fit for...
-
Customer Service
2 weeks ago
Bengaluru, Karnataka, India NatWest Markets Full timeJob Description- This is an opportunity to make a positive impact to our customers and colleagues, as you deliver successful customer and business outcomes- you'll be actively participating in initiatives to improve customer service, processes and procedures- you'll hone your existing analytical skills and be we'll positioned to advance your career in this...
-
Customer Service
2 weeks ago
Bengaluru, Karnataka, India NatWest Markets Full time ₹ 5,00,000 - ₹ 10,00,000 per yearJob DescriptionThis is an opportunity to make a positive impact to our customers and colleagues, as you deliver successful customer and business outcomes you'll be actively participating in initiatives to improve customer service, processes and procedures you'll hone your existing analytical skills and be we'll positioned to advance your career in this...
-
Customer Service Executive
2 weeks ago
Bengaluru, Karnataka, India Quampetence Full time ₹ 6,00,000 - ₹ 12,00,000 per yearCompany DescriptionQuampetence is a leading provider of Business Process Management (BPM) solutions, committed to promoting client brands with high-quality service and cost efficiency in an innovative environment. Our focus is on enhancing customer experience through continuous improvement, innovation, automation, analytics, technology, and RPA, enabling...
-
Customer Service Leader
2 weeks ago
Bengaluru, Karnataka, India beBeeLeadership Full time ₹ 8,00,000 - ₹ 12,00,000Job Title: Customer Service Manager">Customer service management is a vital aspect of any business, as it directly impacts customer satisfaction and loyalty. A skilled customer service manager oversees the entire customer service operation, ensuring that every customer interaction meets expectations.The role involves leading a team of customer service...