Technical Support Engineer

7 days ago

Hyderabad, Telangana, India Trigent Software Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Technical Support Engineer:

Experience: 2-4 years

Location: Bengaluru

Responsibilities :

Technical Support skills,Active Directory, ServiceNow Tool,Voice process,International Voice process, Outlook, Microsoft 365 Troubleshooting

Strong communication skills, oral and written.

Respond to requests for technical assistance by phone, email, chat.

Enter and manage all incidents and problems in the incident management system and act as a liaison between users and technical escalation teams.

Knowledge on Service Now ticketing tool

Energetically follow-up on open incidents and provide status updates while carrying the ticket from its cradle to grave.

Escalate problems (when required) to the appropriate teams.

Maintain hygiene in ticket documentation, category selection and overall ticket quality.

Identify and learn appropriate software and hardware used and supported by the firm.

Where applicable, encourage users to use self-help resources and demo them on how to find answers on common issues or FAQs.

2-4 years of relevant experience in troubleshooting technical issues related to Desktops, laptops, mobile devices, Cisco Phones.

n depth understanding of virtual computers hosted via ESX servers and experience in configuring and troubleshooting them.

Understanding on Active Directory, Networking, Messaging and Hardware necessary.

Advanced troubleshooting experience in Microsoft Office applications suite including Teams, O365. Experience in troubleshooting issues related to VPN, RSA SecurID, Corporate applications on Mobile devices through any MDM service.

Experience in troubleshooting issues related to Cisco Phones, IP Phones, Jabber, Zoom. Incident Management knowledge, experience with Turrets will be added advantage.

Extended working hours when business needs.

Flexibility to work in rotational shifts and w

  • Technical Support Engineer

    7 days ago

    Hyderabad, Telangana, India Kamalveer Systems Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company DescriptionKamalveer Systems has been a service provider for notebook desktop and workstationbased in Hyderabad, Telangana. We pride ourselves on delivering reliable and efficient technology services to our clients. Our team of experts ensures high-quality support and solutions for a wide range of technical needs, making Kamalveer Systems a trusted...

  • Technical Support Engineer

    1 week ago

    Hyderabad, Telangana, India PamGro - Employer of Record Full time € 2,08,000 - € 2,86,000 per year

    We're Hiring (Contract Role) Role: Technical Support Engineer (SaaS) Location: Netherlands (Remote) Experience: 2–4 years Pay Range: €40–€55/hr Duration: 9 monthsA fast-growing SaaS company is seeking a Technical Support Engineer to provide top-notch technical assistance, troubleshoot issues, and ensure customer satisfaction across global...

  • Technical Support Engineer

    2 weeks ago

    Hyderabad, Telangana, India Trigent Software Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    Walk-In Drive Invitation ServiceNow Technical Support EngineerLocation: HyderabadDate: 22nd September 2025Time: 8:30 AM onwardsMode: In-person (On-site Interviews)Work Model: Hybrid | Flexible ShiftsAbout the Role:We're hiring Technical Support Engineers – ServiceNow + UI Layer (Troubleshooting) to join our User Experience Team.This role goes beyond tech...

  • Technical Support Engineer

    2 weeks ago

    Hyderabad, Telangana, India Movate Full time ₹ 3,00,000 - ₹ 5,50,000 per year

    We are looking for enthusiasticTech Support / Help Desk Engineersto join our team inHyderabad. Open PositionsEngineer : 1–5 years experience | 50 openings | CTC: 3 – 5.5 LPA Job DescriptionRole & ResponsibilitiesProvide technical assistance via phone, chat, email, and video calls.Deliver L1 & L2 remote support for Linux, Mac, Windows, Chrome, and...

  • Technical Support Engineering

    2 weeks ago

    Hyderabad, Telangana, India Microsoft Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Technical Support Engineering - SCCMHyderabad, Telangana, IndiaDate postedOct 01, 2025Job number1885737Work site3 days / week in-officeTravel0-25%Role typeIndividual ContributorProfessionTechnical SupportDisciplineTechnical Support EngineeringEmployment typeFull-TimeOverviewWith more than 45,000 employees and partners worldwide, the Customer Experience and...

  • Technical Support Engineer

    2 weeks ago

    Hyderabad, Telangana, India ORBCOMM Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Join Us as a Technical Support EngineerAre you passionate about helping others and solving technical challenges? At ORBCOMM, we're looking for aTechnical Support Engineerto join our global support team. In this role, you'll be the first line of support for our customers, delivering timely, effective, and professional assistance across a suite of innovative...

  • Technical Support Engineer

    2 weeks ago

    Hyderabad, Telangana, India ORBCOMM Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Join Us as a Technical Support Engineer Are you passionate about helping others and solving technical challenges? At ORBCOMM, we're looking for a Technical Support Engineer to join our global support team. In this role, you'll be the first line of support for our customers, delivering timely, effective, and professional assistance across a suite of...

  • Technical Support Engineer

    5 days ago

    Hyderabad, Telangana, India VARITE INC Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Perform initial triage of customer cases with documented solutions and/or workarounds, answering support queries via phone or client's CRM in a timely efficient manner.You will be escalating to internal or external support resources and Subject Matter Experts when necessary.You will be supporting users in the use of the client platform by providing necessary...

  • Technical Support Engineer

    2 weeks ago

    Hyderabad, Telangana, India Trigent Software - Professional Services Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Walk-In Alert 22nd Sep'25 - Hyderabad| Technical Support Engineer – ServiceNow + UI Layer (Troubleshooting)Location:Hyderabad | Flexible Shifts| Hybrid Work ModelImmediate Joiners Preferred| ServiceNow Enthusiasts Welcome Are you ready to elevate the user experience for thousands of enterprise customers?At the heart of our ServiceNow-driven ecosystem, we...

  • Technical Support Engineer

    7 days ago

    Hyderabad, Telangana, India ServiceNow Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based...