Technical Support Engineer

21 hours ago

Hyderabad, Telangana, India Trigent Software - Professional Services Full time ₹ 1,50,000 - ₹ 2,00,000 per year

ServiceNow - Technical Support Engineer

Compensation: Fixed 16 LPA

Notice Period: Immediate - 30 Days

Location:
Hyderabad

Date:
10th Oct'25

Time:
8:30 AM onwards

Mode:
In-person (On-site Interviews)

Work Model:
Hybrid | Flexible Shifts

Interested ??? Fill up the form:

=============================================================

About the Role:

Were hiring
Technical Support Engineers ServiceNow + UI Layer (Troubleshooting)
to join our
User Experience Team.

This role goes beyond tech support its about
platform-level troubleshooting
for customized, business-critical workflows on ServiceNow. Think part developer, part detective, and part trusted advisor.

=============================================================

Key Responsibilities:

  • Resolve technical issues across web, chat, email, and calls.
  • Debug ServiceNow platform issues using logs, dev tools, and performance checks.
  • Collaborate with global teams to improve usability & performance.
  • Troubleshoot UI/UX glitches and AJAX/API issues.
  • Share feedback that shapes future products & tools.

=============================================================

Desired Skills & Experience:

Must Have:

  • 2+ years of ServiceNow (Support / Implementation / Development)
  • Strong in AngularJS, AJAX, JavaScript, HTML/CSS, XML
  • Good understanding of OOP & SQL
  • Hands-on debugging, RCA, performance analysis
  • Excellent communication skills

Good to Have:

  • ServiceNow UI Components (Client Scripts, UI Policies, Portals, UI Builder)
  • Knowledge of Virtual Agent & Configurable Workspaces
  • SaaS/Web App support experience

What We Offer:

  • Immersive onboarding & training
  • Direct interaction with global engineering & product teams
  • Growth in a collaborative, innovation-driven environment

Walk-In Details:

Date:
10th October 2025

Reporting Time:
8:30 AM

Venue:
[To be shared upon application confirmation]

Interested?
Fill up the form:

Fill Now

Note: You'll undergo below 2 rounds of screening to get eligible for this drive:

1. Telephonic Recruiter Screening (Communication , Notice Period, Salary, Fitment check)

2. Online Technical assessment check

Upon successful completion, you would be scheduled at client location.

#ServiceNowJobs #TechSupport #HyderabadJobs #NowPlatform #ImmediateJoiners

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