Technical Support Engineer

17 hours ago

Hyderabad, Telangana, India Movate Full time ₹ 3,00,000 - ₹ 5,50,000 per year

We are looking for enthusiastic
Tech Support / Help Desk Engineers
to join our team in
Hyderabad
.

Open Positions

  • Engineer
    : 1–5 years experience |
    50 openings
    |
    CTC: 3 – 5.5 LPA

Job Description

Role & Responsibilities

  • Provide technical assistance via phone, chat, email, and video calls.
  • Deliver
    L1 & L2 remote support
    for Linux, Mac, Windows, Chrome, and Android.
  • Troubleshoot network and OS-related issues, escalating when necessary.
  • Document incidents and resolutions using standard tools/procedures.
  • Participate in technical training and maintain knowledge base usage.

Desired Candidate Profile

  • Working knowledge of
    Windows OS
    (Linux knowledge is a plus).
  • Good understanding of
    PC architecture/technology
    .
  • Strong troubleshooting, analytical, and problem-solving skills.
  • Excellent communication and comprehension skills.
  • For experienced candidates: Minimum
    1 year of international calling / technical troubleshooting experience
    (hardware & software issues).

Location

Hyderabad |
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