Technical Support Engineer

1 day ago


Hyderabad, Telangana, India Mobius by Gaian Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Job Description
We are seeking a proactive and skilled Technical Support Engineer with experience in Linux systems, cloud platforms, and integration tools like SnapLogic. The ideal candidate will provide technical assistance, troubleshoot issues, and ensure smooth operation of IT services for our Responsibilities :

  • Provide technical support and troubleshooting for Linux and Windows operating systems.
  • Support and maintain integrations using SnapLogic platform.
  • Troubleshoot web services issues involving REST and SOAP APIs.
  • Assist in managing cloud infrastructure on platforms such as AWS and Azure.
  • Diagnose and resolve networking issues related to TCP/IP, DNS, DHCP, and related protocols.
  • Collaborate with development and IT teams to resolve incidents and service requests promptly.
  • Document support processes, issue resolutions, and technical knowledge base articles.
  • Continuously monitor systems to identify potential issues and recommend improvements.
  • Participate in on-call rotation for after-hours support as & Skills :
  • Bachelors degree in Computer Science, Engineering, or related field.
  • Minimum 3 years of experience in technical support or a related technical role.
  • Strong working knowledge of Linux and Windows operating systems.
  • Experience with SnapLogic integration platform preferred.
  • Proficient with web services, including RESTful and SOAP APIs.
  • Familiarity with cloud platforms like AWS and Azure.
  • Solid understanding of networking fundamentals such as TCP/IP, DNS, DHCP.
  • Excellent troubleshooting, debugging, and problem-solving skills.
  • Good communication skills and ability to work collaboratively in a team environment.

)



  • Hyderabad, Telangana, India Kamalveer Systems Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company DescriptionKamalveer Systems has been a service provider for notebook desktop and workstationbased in Hyderabad, Telangana. We pride ourselves on delivering reliable and efficient technology services to our clients. Our team of experts ensures high-quality support and solutions for a wide range of technical needs, making Kamalveer Systems a trusted...


  • Hyderabad, Telangana, India PamGro - Employer of Record Full time € 2,08,000 - € 2,86,000 per year

    We're Hiring (Contract Role) Role: Technical Support Engineer (SaaS) Location: Netherlands (Remote) Experience: 2–4 years Pay Range: €40–€55/hr Duration: 9 monthsA fast-growing SaaS company is seeking a Technical Support Engineer to provide top-notch technical assistance, troubleshoot issues, and ensure customer satisfaction across global...


  • Hyderabad, Telangana, India Mobius by Gaian Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    Job Description : We are seeking a proactive and skilled Technical Support Engineer with experience in Linux systems, cloud platforms, and integration tools like SnapLogic. The ideal candidate will provide technical assistance, troubleshoot issues, and ensure smooth operation of IT services for our clients. Key Responsibilities : - Provide...


  • Hyderabad, Telangana, India Trigent Software Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Technical Support Engineer:Experience: 2-4 yearsLocation: BengaluruResponsibilities :Technical Support skills,Active Directory, ServiceNow Tool,Voice process,International Voice process, Outlook, Microsoft 365 TroubleshootingStrong communication skills, oral and written.Respond to requests for technical assistance by phone, email, chat.Enter and manage all...


  • Hyderabad, Telangana, India VARITE INC Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Perform initial triage of customer cases with documented solutions and/or workarounds, answering support queries via phone or client's CRM in a timely efficient manner.You will be escalating to internal or external support resources and Subject Matter Experts when necessary.You will be supporting users in the use of the client platform by providing necessary...


  • Hyderabad, Telangana, India owow Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Job ResponsibilitiesTake end-to-end ownership of technical product issues, including troubleshooting, identification of root cause, and issue resolution and communication.Manage technical escalations to the appropriate teams, ensuring timely response and resolution in accordance with SLAs.Actively monitor, diagnose, and triage issues. Liaise closely with the...


  • Hyderabad, Telangana, India ServiceNow Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based...


  • Hyderabad, Telangana, India Reputation Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    About ReputationReputation has changed the way companies improve their customer experience through feedback. Based in Silicon Valley and founded in 2013, Reputation is the only platform that empowers companies to fulfill their brand promise by measuring, managing, and scaling their reputation performance in real-time, everywhere. Functioning as a business'...


  • Hyderabad, Telangana, India AllCloud Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    JOB DESCRIPTION – TECHNICAL SUPPORT ENGINEER IRoleTechnical Support Engineer IExperience1-3 yearsSkillCustomer Support / Technical SupportDepartmentCustomer SupportLocationHyderabadABOUT THE ORGANISATIONAllCloud is a Tech-Fin, an enabler for Fin-Techs. We build innovative Unified Lending technology for Banks and Financial Institutions to help them scale....


  • Hyderabad, Telangana, India Reputation Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    About ReputationReputation has changed the way companies improve their customer experience through feedback. Based in Silicon Valley and founded in 2013, Reputation is the only platform that empowers companies to fulfill their brand promise by measuring, managing, and scaling their reputation performance in real-time, everywhere. Functioning as a business'...