Customer Relationship Manager

2 weeks ago

Guwahati, Assam, India MS Agni Services Full time ₹ 1,80,000 - ₹ 2,40,000 per year

Job Description:

We are looking for a Customer Relationship Manager (Female) with excellent communication skills and a strong ability to build and maintain relationships with clients. The candidate should have prior experience in handling customer queries, managing client accounts, and ensuring customer satisfaction.

Key Responsibilities:

  • Build and maintain long-term relationships with customers.
  • Act as the primary point of contact for client communication and support.
  • Handle customer queries and resolve complaints in a professional and timely manner.
  • Understand client needs and provide appropriate solutions to enhance customer experience.
  • Coordinate with internal teams to ensure smooth service delivery.
  • Maintain client records, feedback, and service reports.
  • Assist in client engagement activities and relationship-building initiatives.

Requirements:

  • Female candidates only.
  • Bachelor's degree preferred (any discipline).
  • Minimum 2+ years of experience in Customer Relationship / Client Servicing roles.
  • Fluent in English communication (both verbal and written).
  • Strong interpersonal and problem-solving skills.
  • Pleasant personality and professional attitude.
  • Ability to work independently and as part of a team.

Job Type: Full-time

Pay: ₹15, ₹20,000.00 per month

Language:

  • English (Preferred)

Work Location: In person

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