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Customer Relationship Manager
2 weeks ago
Job Description:
We are looking for a Customer Relationship Manager (Female) with excellent communication skills and a strong ability to build and maintain relationships with clients. The candidate should have prior experience in handling customer queries, managing client accounts, and ensuring customer satisfaction.
Key Responsibilities:
- Build and maintain long-term relationships with customers.
- Act as the primary point of contact for client communication and support.
- Handle customer queries and resolve complaints in a professional and timely manner.
- Understand client needs and provide appropriate solutions to enhance customer experience.
- Coordinate with internal teams to ensure smooth service delivery.
- Maintain client records, feedback, and service reports.
- Assist in client engagement activities and relationship-building initiatives.
Requirements:
- Female candidates only.
- Bachelor's degree preferred (any discipline).
- Minimum 2+ years of experience in Customer Relationship / Client Servicing roles.
- Fluent in English communication (both verbal and written).
- Strong interpersonal and problem-solving skills.
- Pleasant personality and professional attitude.
- Ability to work independently and as part of a team.
Job Type: Full-time
Pay: ₹15, ₹20,000.00 per month
Language:
- English (Preferred)
Work Location: In person
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