
Showroom Manager
7 days ago
Key Responsibilities:
- Oversee day-to-day operations of the Bajaj showroom
- Lead the sales team to achieve monthly sales targets for vehicles, finance, and insurance
- Drive lead management and improve enquiry-to-conversion ratio using CRM tools
- Plan and execute showroom-level marketing activities aligned with Bajaj Auto promotions
- Manage vehicle display, test rides, and overall showroom visual merchandising
- Handle customer escalations, grievances, and ensure high satisfaction levels
- Conduct regular training sessions for sales staff on Bajaj products and selling techniques
- Coordinate with Bajaj Auto executives for schemes, campaigns, product launches, and stock
- Monitor daily operations including walk-ins, test rides, deliveries, and follow-ups
- Maintain accurate records of sales, insurance, finance, exchange, and RTO documentation
- Ensure showroom staff complies with Bajaj Auto brand guidelines and customer experience protocols
- Submit daily, weekly, and monthly reports to management and OEM as per Bajaj reporting formats
- Conduct regular team performance reviews and provide feedback for improvement
- Focus on improving Customer Satisfaction Index (CSI) and Net Promoter Score (NPS)
- Supervise coordination between sales, service, and accounts departments for smooth operations
Skills & Competencies:
- In-depth knowledge of Bajaj Auto product range (Chetak,Pulsar,Dominar,Platina,etc.)
- Strong leadership and staff management skills
- Excellent communication and customer handling abilities
- Target-driven with strong analytical and planning skills
- Proficiency in CRM and dealership DMS software
- Understanding of vehicle finance, insurance, and exchange processes
Qualifications & Experience:
- Graduate in Business Administration, Marketing, or Automotive Engineering (MBA preferred)
- 2-5 years of experience in 2-wheeler automobile sales
- Minimum 2 years in a managerial role at an authorized dealership
- Experience working with Bajaj Auto systems and reporting structures is a plus
Working Conditions:
- 6-day work week (weekends and Festivals are peak times)
- Fast-paced, target-oriented work environment
- Occasional travel for Bajaj Auto meetings, trainings, and dealer events
Salary & Benefits:
- Fixed salary with attractive sales-based incentives
- Statutory benefits: PF, ESIC, bonus, etc.
- Opportunity for career growth within the dealership or Bajaj network
Job Types: Full-time, Permanent
Pay: ₹15, ₹28,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
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