Operations Manager

2 weeks ago

Ghatkopar Mumbai Maharashtra, India EpiCreation Events And Design Private Limited Full time ₹ 2,80,000 - ₹ 4,20,000 per year

We are looking for a proactive Operations Executive to assist the Marketing & Business Development team in managing backend operations, client coordination, and project support for our exhibition stall design and fabrication projects.

Key Responsibilities

· Provide backend support for business development activities, including documentation, coordination, and follow-ups.

· Understand client brands, identity, and positioning to support effective project planning and execution.

· Manage end-to-end operations for exhibition stands and branded installations across India and abroad.

· Coordinate with design, fabrication, and marketing teams to ensure seamless project delivery.

· Assist in the preparation of proposals, presentations, cost estimates, and project reports.

· Ensure timely communication with clients and internal teams to meet all project deadlines.

· Maintain and update client databases, track project progress, and manage follow-ups.

· Travel onsite for project supervision, setup monitoring, and live troubleshooting during exhibitions.

· Prepare and manage project timelines, checklist trackers, and cost control updates for smooth execution.

· Collaborate with 3D designers, production teams, fabricators, and vendors for coordinated project execution.

· Oversee design, graphic, and material sample approvals throughout the project lifecycle.

· Conduct internal and external meetings to ensure workflow efficiency and timely delivery.

· Ensure booth quality control (QC) so the final build matches approved designs and specifications.

· Manage organizer regulations, client approvals, and formalities from start to finish.

· Review technical specifications (e.g., graphic sizes, layouts) with the production team before fabrication.

· Track booth status from warehouse dispatch to onsite installation for smooth transitions.

· Oversee the final client handover with complete documentation and closure reports.

Requirements

  • Bachelor's degree in Business Administration, Marketing, or a related field.
  • 1–3 years of experience in operations, marketing support, or project coordination (experience in the exhibition/events industry preferred).
  • Strong organizational and multitasking skills with attention to detail.
  • Good communication skills in English and Hindi.
  • Ability to work under tight deadlines and handle multiple projects simultaneously.
  • Basic knowledge of MS Office

What We Offer

  • Exposure to national and international exhibition projects.
  • A collaborative work culture with learning opportunities.
  • Career growth in the exhibition design and fabrication industry.

Job Type: Full-time

Pay: ₹20, ₹35,000.00 per month

Benefits:

  • Internet reimbursement
  • Leave encashment
  • Paid sick time
  • Paid time off

Work Location: In person

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