AWS Lex Bot Developer

Job Summary:We are seeking an experiencedAWS Contact Center Architectwith strong expertise inAmazon Connectand cloud technologies. The ideal candidate will design, implement, and optimizecloud-based contact center solutionsfor enterprise clients, leveraging AWS services and telephony protocols to deliver scalable and efficient customer engagement...

Job Summary:We are seeking an experienced AWS Contact Center Architect with strong expertise in Amazon Connect and cloud technologies. The ideal candidate will design, implement, and optimize cloud-based contact center solutions for enterprise clients, leveraging AWS services and telephony protocols to deliver scalable and efficient customer engagement...

Overview:Test Amazon Connect flows, Lex bot interactions, and ServiceNow integrations to ensure performance and compliance.Responsibilities:Develop and execute comprehensive test plans for the new IVR, covering all call flows, branching logic, and error paths.Verify that call attributes are correctly set and passed through the system to enable accurate call...

Shifts: 2-11 PM ISTNotice: Should be less than 30 daysRequired Qualifications• AWS Certification: Solutions Architect, Developer, or Advanced Networking (Associate or Professional level required).• 2+ years of direct, hands-on experience in Amazon Connect implementation for enterprise clients.• Proven end-to-end delivery experience from design and...

Position Overview:IN PERSON INTERVIEW MUSTWe are seeking a highly skilled AWS Systems Engineer to join the MDThink team. The selected candidate will be responsible for designing, implementing, and managing scalable AWS infrastructure with a strong focus on AI/ML services, observability, and automation. This role requires hands-on expertise with AWS services...

Job Summary:We are seeking an experienced Genesys Cloud Engineer to join our team to design, configure, and optimize IVR solutions on Genesys Cloud CX. The ideal candidate should have a strong background in IVR development, cloud-based contact center platforms, and hands-on experience integrating with Amazon Lex, OpenAI models (e.g., GPT), or other...

This role is for one of Weekday's clientsSalary range: Rs Rs ie INR LPA)Min Experience: 3 yearsLocation: HyderabadJobType: full-timeRequirementsAbout the Role:We are actively seeking talented Amazon Connect Contact Center Associates/Engineers at various experience levels for one of our esteemed multinational clients. If you have a passion for leveraging...

This role is for one of Weekday's clientsSalary range: Rs Rs ie INR LPA)Min Experience: 3 yearsLocation: HyderabadJobType: full-timeAbout the Role:We are actively seeking talented Amazon Connect Contact Center Associates/Engineers at various experience levels for one of our esteemed multinational clients. If you have a passion for leveraging cloud-based...

Qualifications : - Bachelors degree in computer science, Information Technology, Telecommunications, or equivalent experience. - 5+ years in contact centre or telecommunications engineering, including 3+ years hands-on with Amazon Connect in production. - Proven experience operating complex, high-volume, multi-site or virtual contact centres. -...

DescriptionAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation...