
Amazon Connect Contact Center Associate/Engineer
1 week ago
This role is for one of Weekday's clients
Salary range: Rs Rs ie INR LPA)
Min Experience: 3 years
Location: Hyderabad
JobType: full-time
Requirements
About the Role:
We are actively seeking talented Amazon Connect Contact Center Associates/Engineers at various experience levels for one of our esteemed multinational clients. If you have a passion for leveraging cloud-based contact center solutions to enhance customer interactions, we encourage you to apply
- Amazon Connect Tech Lead with 5-7 years' experience
- Experience with Amazon Connect (Contact flows, queues, routing profile)
- Integration experience with Salesforce (Service Cloud Voice)
- Hands-on with AWS services
- AWS Lambda (for backend logic)
- Programming language Java or Python
- Amazon Lex (Voice/chat bots)
- Amazon Kinesis (for call analytics and streaming)
- Amazon S3 (Storage)
- Amazon DynamoDB
- CloudWatch
- IAM
- Proficiency in programming scripting Java Script, Nodejs
- Familiarity with CICD pipelines DevOps and infrastructure as code Terraform CloudFormation
- Knowledge of contact center KPIs and analytics dashboards
- Solid experience in REST APIs and integration frameworks
- Experience working in Agile Scrum environments
- Experience in Automating deployments of contact center setup using CI/CD pipelines or Terraform
- Lead the end to end implementation and configuration of Amazon Connect
- Understanding of telephony concepts SIP DID ACD IVR CTI
- AWS Certified Solutions Architect or Amazon Connect certification
-
Hyderabad, Telangana, India Weekday AI Full time ₹ 8,00,000 - ₹ 12,00,000 per yearThis role is for one of Weekday's clientsSalary range: Rs Rs ie INR LPA)Min Experience: 3 yearsLocation: HyderabadJobType: full-timeRequirementsAbout the Role:We are actively seeking talented Amazon Connect Contact Center Associates/Engineers at various experience levels for one of our esteemed multinational clients. If you have a passion for leveraging...
-
Hyderabad, Telangana, India Weekday AI Full time ₹ 9,00,000 - ₹ 12,00,000 per yearThis role is for one of Weekday's clientsSalary range: Rs Rs ie INR LPA)Min Experience: 3 yearsLocation: HyderabadJobType: full-timeAbout the Role:We are actively seeking talented Amazon Connect Contact Center Associates/Engineers at various experience levels for one of our esteemed multinational clients. If you have a passion for leveraging cloud-based...
-
Hyderabad, Telangana, India Amazon Web Services (AWS) Full time ₹ 12,00,000 - ₹ 36,00,000 per yearDescriptionAs part of the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazon's unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers' businesses through delivery of intuitive and...
-
Hyderabad, Telangana, India Amazon Web Services (AWS) Full time US$ 80,000 - US$ 1,50,000 per yearDescriptionAs part of the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazon's unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers' businesses through delivery of intuitive and...
-
Amazon Connect Cloud Engineer
2 weeks ago
Hyderabad, Telangana, India Pronix Inc Full time ₹ 12,00,000 - ₹ 36,00,000 per yearLocation: Gachibowli, HYDDuration: 12 MonthsWe are seeking an experiencedAmazon Connect Cloud Engineer (AWS Certified)withend-to-end implementation expertisein buildingenterprise-grade cloud contact centers. The ideal candidate will have proven experience in designing, deploying, and optimizingAmazon Connect solutionsthat integrateAI automation, omnichannel...
-
Hyderabad, Telangana, India Amazon Web Services (AWS) Full time ₹ 12,00,000 - ₹ 36,00,000 per yearDescriptionThe Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving...
-
Data Center Operations Engineer
1 week ago
Hyderabad, Telangana, India Amazon Full time ₹ 12,00,000 - ₹ 24,00,000 per yearDescriptionAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, were the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they...
-
Hyderabad, Telangana, India Amazon Full time ₹ 15,00,000 - ₹ 25,00,000 per yearAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on....
-
Hyderabad, Telangana, India Amazon Web Services (AWS) Full time ₹ 1,20,000 - ₹ 3,00,000 per yearDescriptionAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation...
-
Virtual Customer Support Associate
2 weeks ago
Hyderabad, Telangana, India Amazon Full time ₹ 2,00,000 - ₹ 6,00,000 per yearDESCRIPTIONWork from home with Amazon Customer Service Role: Customer Service AssociateJob Type: Seasonal roleLocation: Work from home in (Telangana), India Our mission at Amazon is to be Earth's most customer-centric company, and our award-winning Customer Service team is a key part of achieving that goal. Doing our best for our customers is where we get...