Senior Customer Relationship Officer

15 hours ago


Cochin, Kerala, India Incheon Motors Pvt Ltd Full time ₹ 2,64,000 - ₹ 3,60,000 per year

Job Summary:

A Senior Customer Relationship Officer in the automobile service industry plays a crucial role in maintaining long-term relationships with customers to ensure satisfaction, loyalty, and repeat business. This role focuses more on the after-sales service side of the automobile business rather than selling new vehicles.

· Customer Interaction & Satisfaction

· Retention & Relationship Management

· Service Reminders & Campaigns

· Coordination with Service Team

· Customer Retention Programs & Analysis

· CRM Software & Reporting

Key Skills Required

· Excellent communication and interpersonal skills.

· Strong problem-solving and conflict-resolution abilities.

· Basic knowledge of automobile service processes.

· Proficiency in CRM tools and MS Office.

· Good organizational and follow-up skills.

Qualifications

· A degree in Business Administration, Automobile Engineering, or Marketing is usually preferred.

· Prior experience in customer service or automobile dealership service department is highly beneficial.

Job Types: Full-time, Permanent

Pay: ₹22, ₹30,000.00 per month

Benefits:

  • Provident Fund

Work Location: In person



  • Cochin, Kerala, India Transight Systems Private Limited Full time ₹ 1,80,000 - ₹ 2,28,000 per year

    Customer Relationship OfficerWorking day: Monday to Saturday (9 am – 6 pm)/Second Saturday's offPay: Up to 17500/- 19000/- per monthJob Description:· Make Outbound calls to potential & existing customers.· Handle inbound calls & respond to customer inquiries.· Foster client engagement & product usage.· Customer concerns need to be handled & make sure...

  • Relationship Officer

    2 weeks ago


    Cochin, Kerala, India Kotak Mahindra Bank Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Relationship Officer-811-Digital Banking Kotak 811-Sales As a Relationship Officer for Kotak 811 Digital Sales, you will be responsible for acquiring new customers through open market activities and driving sales of financial products. This is a high-energy, field-based role focused on building relationships, achieving sales targets, and expanding the...


  • Cochin, Kerala, India Arena Interiors Full time ₹ 2,40,000 - ₹ 3,60,000 per year

    Job location : KochiSalary as per industry StandardsGraduates or Post GraduatesGraduates or Post graduate Freshers. Communication and client interaction skills are required.Prepare regular reports of company projectsAnswer queries from customersMaintain and update company CRM databasesOrganize a filing systemPrepare Quotation for ClientsProven working...


  • Cochin, Kerala, India LONGEFIT HEALTH PRIVATE LIMITED Full time ₹ 2,16,000 - ₹ 2,64,000 per year

    Job Title: Customer Relationship Executive (CRE)Pay: ₹18,000 – ₹22,000 per month (starting salary)Job Type: Full-time, PermanentAbout LongefitAt Longefit, we're redefining the fitness experience. As a premium health and wellness center, we deliver personalized services that go beyond workouts — focusing on our clients' overall health, recovery, and...


  • Cochin, Kerala, India Muthoot Fincorp Limited Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    RELATIONSHIP OFFICER-DIRECT SALES-ERNAKULAM Identifying prospects, converts them to leads by explaining the features/terms and conditions and close the business. Adhere end to end process of sourced business – Sourcing, Document Completion, Booking etc Payment tracking of complete subscription till the end & dues collection. Ensure the allocated...


  • Cochin, Kerala, India Kotak Mahindra Bank Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Senior Trade Relationship Manager-RL SALES-Retail Sales Senior Trade Relationship Manager Department Retail Liabilities - Sales Location Hyderabad Reporting Relationships Location Manager - Trade Sales / Regional Manager - Trade Sales Grade Name Manager Grade M Job Role:Sourcing new trade & Forex current accounts. Generating Trade & FX revenue from...


  • Cochin, Kerala, India Kanal way, Full time ₹ 18,00,000 - ₹ 36,00,000 per year

    CUSTOMER RELATIONSHIP EXECUTIVE (FEMALE)The ideal candidate will be responsible for maintaining positive relationships with clients, addressing their needs, and resolving issues efficiently to ensure satisfaction and retention.On a day-to-day basis, you'll manage assigned clients with care, making sure they receive timely access to our services, while...


  • Cochin, Kerala, India Afresh Learnings and Careers Pvt Ltd Full time ₹ 1,80,000 - ₹ 3,60,000 per year

    Job Title: Student Relationship Officer – KochiSalary: ₹15,000 – ₹25,000 per monthJob Type: Full-time | Immediate Joiners PreferredExperience: Freshers & Experienced Candidates WelcomeJob Responsibilities:Guide and counsel students on study abroad options, courses, universities, and scholarships.Assist in application preparation, document...


  • Cochin, Kerala, India BRD Car World LTD Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Customer Relationship Manager (CRM) ensures client satisfaction by managing service-related communication, resolving issues, providing information, and building lasting customer relationships, thereby fostering repeat business and positive word-of-mouth marketing. Key duties include handling inquiries, complaints, and feedback, scheduling service...


  • Cochin, Kerala, India RedPorch Nest Pvt Full time ₹ 88,800 - ₹ 36,00,000 per year

    JOB SUMMARYWe are looking for a proactive and customer-focused Customer Relationship Executive to manage and enhance relationships with our clients. The ideal candidate will act as a bridge between the company and customers, ensuring client satisfaction, handling inquiries, and maintaining long-term business relationships.Key Responsibilities:Build and...