Team Lead operations

Role & responsibilities :Lead and manage a high-performing operations team with clear goals and defined success metrics.Assign tasks effectively to ensure optimal team performance, productivity, and accountability.Provide regular feedback, coaching, and mentoring to support team growth and skill enhancement.Act as the key liaison between the team and senior...

Job Title: Mobility Operations Team LeadLocation: GurgaonAbout the RoleWe are looking for a proactive and experienced Mobility Operations Team Lead to manage our fleet operations, lead the driver team, and ensure smooth daily mobility operations. The role involves team management, operational planning, escalations handling, vehicle maintenance, payment...

OverviewThe Backend Team Lead is a crucial position within the organization, driving the management and development of backend systems while enabling efficient workflows for team members. This role involves ensuring quality assurance standards are met, managing daily operations, and driving team performance and ensuring optimal results, and contributing to...

We are seeking an experienced and dynamic Team Lead Operations with proven expertise in managing processes. The ideal candidate will be responsible for leading a team of associates, ensuring process excellence, maintaining SLAs/KPIs, and driving performance in line with organizational goals. This role requires strong communication skills, people management...

Posted Date28 Aug 2025- Function/Business AreaOthers- LocationGurugram- Job ResponsibilitiesLead a team of IT operations engineers, ensuring best practices and support. Manage and mentor technical operations engineers, conducting performance reviews. Develop strategies and policies for reliable and high-performance systems. Oversee monitoring,...

Posted Date28 Jul 2025- Function/Business AreaOthers- LocationGurugram- Job ResponsibilitiesLead a team of IT operations engineers, ensuring best practices and support. Manage and mentor technical operations engineers, conducting performance reviews. Develop strategies and policies for reliable and high-performance systems. Oversee monitoring,...

Key ResponsibilitiesTeam Leadership & ManagementSupervise, coach, and motivate a team of customer support representatives.Monitor team performance, set goals, and provide feedback through regular 1:1s and performance reviews.Manage schedules, workload distribution, and ensure adequate coverage across shifts.Customer Support OperationsOversee day-to-day...

VKYC Team Lead MobiKwik -Experienced Leader in Digital VKYC & Inbound Operations | Driving Compliance, Efficiency & Performance in Fintech A MobiKwik VKYC Team Lead is responsible for managing and leading a team focused on digital VKYC (Video Know Your Customer) processes within the fintech company, MobiKwik. This role involves ensuring compliance with...

We are looking for a Team Lead Motor Insurance with hands-on experience in managing a team and driving business performance. The ideal candidate should have a strong understanding of the Motor Insurance domain and ensure compliance with all mandatory insurance requirements.Key Responsibilities:Lead and manage a team to achieve business targets in the motor...

We are looking for a Team Lead who can drive operational excellence, manage performance metrics, and lead a team of chat support executives to deliver outstanding customer experience. The role requires hands-on experience in managing KPIs such as AHT, CSAT, Attrition, and SLA adherence in a fast-paced BPO environment.Key Responsibilities:Lead, coach, and...