Mobility Operations Team Lead

1 day ago

Gurgaon, Haryana, India Camions Logistics Solutions Full time ₹ 5,00,000 - ₹ 12,00,000 per year

Job Title: Mobility Operations Team Lead

Location: Gurgaon

About the Role

We are looking for a proactive and experienced Mobility Operations Team Lead to manage our fleet operations, lead the driver team, and ensure smooth daily mobility operations. The role involves team management, operational planning, escalations handling, vehicle maintenance, payment collection, and process improvement.

Key Responsibilities

  • Lead, mentor, and manage the mobility operations team, including drivers and support staff.
  • Plan daily driver schedules, vehicle assignments, and optimize fleet utilization.
  • Handle escalations and ensure timely resolution of operational or customer issues.
  • Monitor driver and team performance, implement corrective actions, and improve efficiency.
  • Support sales teams by managing vehicle referrals and availability.
  • Oversee vehicle maintenance, servicing, key handover, and return processes.
  • Maintain accurate car data, usage reports, and MIS for management.
  • Ensure timely collection of payments and compliance with operational policies.
  • Identify gaps in operations and contribute to process improvement initiatives.

Must Have Skills-:

  • Team Management proven experience in leading driver/support teams.
  • Escalation Handling ability to resolve operational and customer issues quickly.
  • Fleet & Vehicle Management knowledge of car maintenance, servicing, and key management.
  • Excel & MIS Reporting – strong proficiency in MS Excel for reports and data tracking.
  • Payment Collection – hands-on experience in cash/online payment handling.
  • Performance Monitoring – ability to track driver and team KPIs.
  • Excellent communication, coordination, and problem-solving skills.

Qualifications-

  • Graduation .

Experience

  • 3–5 years of experience in operations or mobility/fleet management roles.
  • Proven experience in team management, handling escalations, and process improvement

  • Massive Mobility

    24 hours ago

    Gurgaon, Haryana, India Massive Mobility Pvt. Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    About the Company : Massive Mobility is developing the next stack of technologies to drive EV adoption faster in India. Massive Mobility operates the brand 1C an all-in-one solution for EV charging, delivering complete services from installation to ongoing management. We are expanding rapidly to scale up EV charging infrastructure.Why This Role ? ...

  • Tech Lead

    1 day ago

    Gurgaon, Haryana, India Massive Mobility Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    About the CompanyMassive Mobility is developing the next stack of technologies to drive EV adoption faster in India. Massive Mobility operates the brand 1C ) - an all-in-one solution for EV charging, delivering complete services from installation to ongoing management. We are expanding rapidly to scale up EV charging infrastructure.Why This Role?We're...

  • Operations Team Lead

    24 hours ago

    Gurgaon, Haryana, India Cars24 Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Role & responsibilities :Lead and manage a high-performing operations team with clear goals and defined success metrics.Assign tasks effectively to ensure optimal team performance, productivity, and accountability.Provide regular feedback, coaching, and mentoring to support team growth and skill enhancement.Act as the key liaison between the team and senior...

  • Operations Executive Corporate Mobility

    2 weeks ago

    Gurgaon, Haryana, India Kangaroo Cars Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    Job Title: Operations Executive Corporate Mobility & Airport TransfersLocation: Gurgaon / Bangalore / Mumbai (as applicable)Department: Operations & Service DeliveryReporting To: City Operations Manager / Head – OperationsAbout Kangaroo CarsKangaroo Cars Pvt. Ltd. is one of India's leading corporate mobility and premium chauffeur-driven car rental...

  • Backend Engineer

    23 hours ago

    Gurgaon, Haryana, India Massive Mobility Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    About The CompanyMassive Mobility is developing the next stack of technologies to drive EV adoption faster in India. Massive Mobility operates the brand 1C an all-in-one solution for EV charging, delivering complete services from installation to ongoing management. We are expanding rapidly to scale up EV charging infrastructure.Why This Role ?Massive...

  • Mobile Automation Lead

    3 days ago

    Gurgaon, Haryana, India TekPillar® Full time ₹ 10,00,000 - ₹ 20,00,000 per year

    Job Title:Mobile Automation Lead (Java, Appium, iOS Testing)Experience:4 to 8 YearsLocation:Gurgaon{Note: We are seeking candidates who can join within 15 day's notice period. This is a high-priority hiring position.}Responsibilities:Design and maintain automation frameworks using Java, Appium, TestNG .Lead iOS/Android app automation and manage device...

  • Team Lead/Developer

    1 week ago

    Gurgaon, Haryana, India Bigbell Full time ₹ 1,00,000 - ₹ 18,00,000 per year

    Job Title: Senior Team Lead DeveloperLocation: Gurgaon (Onsite)Experience : 7+ YearsDescription :We are seeking a Senior Team Lead Developer to manage and mentor the development team while contributing hands-on to the codebase. The successful candidate will ensure timely delivery of high-quality software solutions, provide technical guidance across projects,...

  • Business Operations Team Lead

    2 weeks ago

    Gurgaon, Haryana, India One Impression Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    One Impression is one of the World's largest influencer marketing platforms helping over 300+ global brands ranging from enterprises such as Unilever, Nestle, Amazon to startups such as Meesho, Nykaa, CoinSwitch. We are active in over 12 countries including India, US, Australia, the Middle East, etc, and have a network of over 6.5 Mil + influencers across...

  • Business Operations Team Lead

    2 weeks ago

    Gurgaon, Haryana, India One Impression Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    One Impression is one of the World's largest influencer marketing platforms helping over 300+ global brands ranging from enterprises such as Unilever, Nestle, Amazon to startups such as Meesho, Nykaa, CoinSwitch. We are active in over 12 countries including India, US, Australia, the Middle East, etc, and have a network of over 6.5 Mil + influencers across...

  • Frontend Developer

    22 hours ago

    Gurgaon, Haryana, India Massive Mobility Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Massive Mobility is Looking for : Massive Mobility is an EV startup working with leading EV OEMs, charging companies and fleet operators to build a robust electric mobility ecosystem in India. We are designing innovative products for the EV industry think fast EV-charging stations, non-hackable electric vehicles, parking solutions, EV distribution &...