Deputy Area Manager
14 hours ago
Job Purpose
Achieving Targets in various parameter assigned.
- Look after Car Finance business with Maintainig compliances.
- Also handling partners and Agencies
Duties and Responsibilities
Achieve collections target by visiting customers/agency.
- Monitor performance against set parameters and provide regular updates and providing proper guidelines.
- Milestone reviewing and tracking.
- Ensure legal guidelines are complied with while repossessing products.
- Travelling with the RO's.
- To do timely allocation of the cases of the team members.
- Should be Profecient in excel.
- Daily tracking of the performance of the team members.
- Maintain accurate records of customer interactions and transactions.
- Handle escalations promptly and effectively to resolve issues.
- Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates.
- Counsiling and grooming of his direct reportee to enhance and polish their skill sets.
- Manage a team of collection officers to achieve overall targets.
- Rectify problems encountered during the collection process.
- Manage average collection reports to monitor and improve collection performance.
- Legal Recovery for Urban NPLWheels (Vehicle Finance) Repo and Legal ManagementLitigation & Case ManagementCompliance & Risk MitigationReporting & Documentation.
Required Qualifications and Experience
Achieve collections target by visiting customers/agency.
- Monitor performance against set parameters and provide regular updates and providing proper guidelines.
- Milestone reviewing and tracking.
- Ensure legal guidelines are complied with while repossessing products.
- Travelling with the RO's.
- To do timely allocation of the cases of the team members.
- Should be Profecient in excel.
- Daily tracking of the performance of the team members.
- Maintain accurate records of customer interactions and transactions.
- Handle escalations promptly and effectively to resolve issues.
- Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates.
- Counsiling and grooming of his direct reportee to enhance and polish their skill sets.
- Manage a team of collection officers to achieve overall targets.
- Rectify problems encountered during the collection process.
- Manage average collection reports to monitor and improve collection performance.
- Legal Recovery for Urban NPLWheels (Vehicle Finance) Repo and Legal ManagementLitigation & Case ManagementCompliance & Risk MitigationReporting & Documentation.
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