Customer Care Executive

1 day ago


Govindpuri Gwalior Madhya Pradesh, India Ekanga Full time ₹ 1,20,000 - ₹ 2,40,000 per year

Location: Gwalior (On-Site)

Type: Full-Time

Experience: 0–1 Years (Freshers welcome)

Start Date: Immediate

Job Title: Customer Care Representative

Job Summary:

We are looking for a proactive and empathetic Customer Care Representative to join our in-office team in Gwalior. This is an excellent opportunity for freshers or candidates with up to 2 years of experience who are passionate about helping people and ensuring a great customer experience.

Key Responsibilities:

  • Handle inbound and outbound customer interactions via phone, email, or chat in a professional and timely manner.
  • Assist customers with queries related to products, services, orders, payments, or account details.
  • Resolve customer complaints efficiently and escalate complex issues to senior staff when needed.
  • Maintain accurate records of customer interactions in the CRM system.
  • Ensure customer satisfaction by providing clear, concise, and solution-oriented responses.
  • Follow up with customers when necessary to ensure full resolution.

Candidate Requirements:

  • Education: Minimum 12th pass; Graduation preferred.
  • Experience: 0–2 years in customer service or a related field (freshers are welcome to apply).
  • Skills:
  • Good verbal and written communication skills in Hindi and English.
  • Basic computer skills and familiarity with MS Office or CRM tools.
  • Ability to stay calm under pressure and handle customer concerns patiently.
  • Team player with a problem-solving attitude.

What We Offer:

  • Competitive salary based on experience.
  • Performance-based incentives.
  • On-the-job training and career development opportunities.
  • A supportive and friendly work environment.
  • Fixed working hours .

To Apply:

share your resume, contact our HR at WhatsApp on : OR

Email at-

Subject Line: Application – Social Media Manager – [Your Name]

Job Type: Full-time

Pay: ₹15, ₹20,000.00 per month

Language:

  • English (Preferred)

Location:

  • Govindpuri, Gwalior, Madhya Pradesh (Preferred)

Work Location: In person



  • Govindpuri, Gwalior, Madhya Pradesh, India Ekanga Full time

    **Location**: Gwalior (On-Site) **Type**: Full-Time **Experience**: 0-1 Years (Freshers welcome) **Start Date**: Immediate **Job Title: Customer Care Representative** **Job Summary**: **Key Responsibilities**: - Assist customers with queries related to products, services, orders, payments, or account details. - Resolve customer complaints efficiently and...


  • Gwalior, Madhya Pradesh, India SSB ENTERPRISE Full time

    **Job Type**: Full-Time **Working Hours**: 10:00 AM - 6:30 PM **About Us**: SSB Enterprise is a leading e-commerce company selling premium wellness, grooming, and personal care products under brands like **Houzaide: World of Wellness & Care, Pearl Shaving, and EMBROS**. We are dedicated to providing exceptional customer experiences and are looking for a...

  • Customer Care

    2 weeks ago


    Gwalior, India Math Quotient Full time

    **Job description** We are looking for a Customer Care Executive to be responsible for engaging with key customers by building and preserving trusting relationships. The Customer Care Executive will constantly identify opportunities to grow the customer base and build positive relationships with new clients. You should also be strategic and analytical when...


  • Indore, Madhya Pradesh, India UNITASK Full time

    **Job Description: Customer Care Executive** **Position**: Customer Care Executive **Location**: [Insert Location] **Reports to**: [Insert Reporting Manager] **Overview**: The Customer Care Executive is responsible for handling customer inquiries, resolving complaints, and ensuring a positive experience. The role requires excellent communication skills,...


  • Gwalior, India Royal TVS Full time

    *Job Overview* We are seeking a Customer Care Specialist to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our clients. *Duties* Handle incoming customer inquiries via phone, email, and live chat Assist customers with product information, orders, and issue resolution Process orders...


  • Indore, Madhya Pradesh, India One clickk solution Full time

    We are seeking a highly motivated and detail-oriented individual to join our team as a Customer Care Executive. As a Customer Care Executive, you will be responsible for providing exceptional customer service and support to our valued customers. You will be the primary point of contact for addressing customer inquiries, resolving issues, and ensuring...


  • Indore, Madhya Pradesh, India PuRvansh Electrical trading and training Full time

    **We Are Hiring - Customer Care Executive (Solar Industry)** **Location**: Indore **Experience**: 0-1 Years **Job Type**: Full Time | Work from Office Join our growing solar energy company as a **Customer Care Executive** and help us support clients on their journey toward clean and sustainable energy! **Key Responsibilities**: - Handle incoming and...


  • Indore, Madhya Pradesh, India PuRvansh Electrical trading and training Full time

    **We Are Hiring - Customer Care Executive (Solar Industry)** **Location**: Indore **Experience**: 0-1 Years **Job Type**: Full Time | Work from Office Join our growing solar energy company as a **Customer Care Executive** and help us support clients on their journey toward clean and sustainable energy! **Key Responsibilities**: - Handle incoming and...


  • Govindpuri, Gwalior, Madhya Pradesh, India D-Sys Data Solutions Pvt. Ltd Full time

    We're Hiring Customer Services Executive, for Gwalior Location Role & Responsibilities: - Managing incoming calls and customer service inquiries - Identifying and assessing customers' needs to achieve satisfaction. - Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution - Keep...


  • Bhopal, Madhya Pradesh, India EVER STAFFING SERVICES PVT.LTD Full time

    Urgent Hiring For Customer Care Executive Provide information of over the phone call. Handling inbound calls & outbound calls. Understand customer need Solve customers query over the phone. **Salary**: ₹9,000.00 - ₹11,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Bhopal, Madhya Pradesh: Reliably commute or planning to...