Customer Support Executive

3 days ago


Govindpuri Gwalior Madhya Pradesh, India D-Sys Data Solutions Pvt. Ltd Full time

We're Hiring Customer Services Executive, for Gwalior Location

Role & Responsibilities:

- Managing incoming calls and customer service inquiries
- Identifying and assessing customers' needs to achieve satisfaction.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts, and file documents
- Follow communication procedures, guidelines, and policies
- Must have prior knowledge of basic computers.

Pay: Starting from ₹144000.00 per year

Schedule:

- Early Morning shift
- Monday to Friday
- Night shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer service: 2 years (preferred)

**Language**:

- English (required)

**Benefits**:

- Health insurance
- Provident Fund

Pay: From ₹144,000.00 per year

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Monday to Friday
- Morning shift
- Night shift

**Experience**:

- total work: 1 year (required)

Work Location: In person

**Speak with the employer**
+91 9926216669
Application Deadline: 20/02/2025
Expected Start Date: 31/01/2025



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