
Customer Support Executive
1 week ago
We're Hiring Customer Services Executive, for Gwalior Location
Role & Responsibilities:
- Managing incoming calls and customer service inquiries
- Identifying and assessing customers' needs to achieve satisfaction.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts, and file documents
- Follow communication procedures, guidelines, and policies
- Must have prior knowledge of basic computers.
Pay: Starting from ₹144000.00 per year
Schedule:
- Early Morning shift
- Monday to Friday
- Night shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer service: 2 years (preferred)
**Language**:
- English (required)
**Benefits**:
- Health insurance
- Provident Fund
Pay: From ₹144,000.00 per year
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Monday to Friday
- Morning shift
- Night shift
**Experience**:
- total work: 1 year (required)
Work Location: In person
**Speak with the employer**
+91 9926216669
Application Deadline: 20/02/2025
Expected Start Date: 31/01/2025
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