Customer Support Associate

2 days ago

Gwalior Madhya Pradesh, India Professional IT Solutios Pvt Ltd Full time

**We are hiring Executive for our US based clients for the Customer Service profiles.** We are looking for experienced, mature and dependable resources with exposure to American culture and ethics. This position demands working permanently in Night Shifts. This is a long-term opportunity with a lot of learning and excellent compensation with multiple growth opportunities within the organization.

**Roles and Responsibilities**
- Resolving customer queries over phone/chat/E-mails.
- Providing back-office support to the offshore teams.
- Opening tickets for concerned stakeholders/manufacturers/distributors.
- Working experience in International BPO/BPM with an American Client preferred.
- Must be able to work permanently in Night Shifts.
- Should be able to Speak fluently in English and can understand American accent.
- Should be comfortable working on MS Excel and other office software.
- Should be able to take ownership of tasks assigned and can adhere to Systems and processes.
- Should have an analytical mind and can understand the task with mínimal help and KT.
- Should have Good interpersonal skills, including the ability to deal with people from a wide range of backgrounds, ages and temperament. Should be a self-starter and a Team player.

**Perks and Benefits**

We offer great benefit packages including Bonuses and health insurance contribution, 5 days working week, 22 Paid Holidays, Ongoing Training & Development, and an excellent company culture. We are waiting for energetic and courageous individuals to be a part of our family.

**Job Types**: Full-time, Fresher

**Benefits**:

- Leave encashment

Schedule:

- Night shift

Supplemental Pay:

- Overtime pay
- Yearly bonus

Work Location: In person

  • Customer Support Associate

    4 days ago

    Bhopal, Madhya Pradesh, India Technotask business solution pvt ltd Full time

    **!!!Urgent Hiring - Limited Vacancies!!!** **Technotask Business Solutions || Bhopal** **Profile - Customer Support Associate (Video-KYC Executive)** **Qualification - 12th Pass or Above** **Skills - Good Communication & Basic Computer Skills** **Shifts - Day Shift** **Job role-** **As a Customer Support Associate (Video KYC Process), you will...

  • Customer Support Associate

    2 days ago

    Bhopal, Madhya Pradesh, India FAST2SMS Full time

    **We are hiring for the customer support associate.** **Salary: 15000 inhand** Company: SID GROUPS (Fast2SMS) **Required Experience and Qualifications** 2. Must have knowledge of computer & API. 3. Good written and verbal English communication skills. Schedule: - Day shift **Experience**: - Customer support: 1 year (required)

  • Customer Support Associate

    6 days ago

    Indore, Madhya Pradesh, India Hire Lab Career Solutions Full time

    **Job Title**: Customer Service Associate - Chat & Voice Process (BPO Jobs in Indore) **Location**: Indore, Madhya Pradesh **Employment Type**: Full-time | Work from Office **About the Role**: We are hiring **Customer Service Associates** for **chat and voice process** roles. These roles are ideal for **freshers looking for customer support jobs** as well...

  • Customer Support Associate

    1 week ago

    Indore, Madhya Pradesh, India Hire Lab Career Solutions Full time

    **Job Title**: Customer Service Associate - Chat & Voice Process (BPO Jobs in Indore) **Location**: Indore, Madhya Pradesh **Employment Type**: Full-time | Work from Office **About the Role**: We are hiring **Customer Service Associates** for **chat and voice process** roles with leading BPO company in Indore. These roles are ideal for **freshers looking...

  • Cse (Customer Support Executive)

    6 days ago

    Gwalior Railway Station, Gwalior, Madhya Pradesh, India Bannstudio Full time

    **Job Title**: Customer Support Associate **Location**: Gwalior Hybrid **Job Type**: Full-time **Working Hours**: 7:00 AM to 3:00 PM (Morning Shift) **Department**: Customer Service **About the Role**: We are looking for a proactive and customer-oriented **Customer Support Associate** to join our team. You will be responsible for delivering excellent...

  • Customer Support Associate

    6 days ago

    Indore, Madhya Pradesh, India Adyan Consultants PVT LTD. Full time

    What is the job role of customer support associate?Interacts with customers to provide information in response to inquiries about processes, products, or services; handle and resolve complaints; or refer complex matters to professional or managerial staff. **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹12,000.00 - ₹18,000.00 per...

  • Customer Support Associate

    2 days ago

    Bhopal, Madhya Pradesh, India Magnum Group Full time

    Join the Magnum Group! Position: Customer Support Associate (International Voice Process) Location: Bhopal Male Preferred **Salary**: Freshers & Experience: ₹13,000 + ₹5,000 Incentives Qualifications: 12th pass/Graduate Fluent in English Job Highlights: Handle incoming/outgoing customer calls Analyze and resolve inquiries Rotational shifts...

  • Customer Support Associate

    2 weeks ago

    Bhopal, Madhya Pradesh, India Technotask Business Solutions Full time

    We are hiring for customer support associate **Requirements**: - Process - Blended Qualification - Graduate only Experience - 6 months in BPO Salary - Freshers -17000 Experience - 19000 Communication - excellent Comm. Skils Location - ayodhya bypass Ganesh galaxy city technotask 4th floor Bhopal Contact Us: - 8962399599 **Job Types**: Full-time,...

  • Customer Support Associate

    2 days ago

    Bhopal, Madhya Pradesh, India Technotask Business Solutions Full time

    ### We Are Hiring for Customer Support Associate (CSA) - *Process:* Blended (International) - *Qualification:* Graduate only - *Experience:* Minimum 6 months - *Communication:* Excellent communication skills required - *Salary:* 16000 - 19000 - *Location:* Ayodhya Bypass, Ganesh Galaxy City, Technotask, Bhopal - *Shift Timings:* Day shift/Rotational shifts...

  • Customer Support Associate

    2 weeks ago

    Noida, Uttar Pradesh, India Mosahay associate pvt ltd Full time

    An international voice process job involves handling customer queries and orders over the phone in one or more international languages. It's a specialized role that's a key part of global customer support. Some responsibilities of an international voice process job include: - Answering customer inquiries - Handling customer complaints and resolving issues -...