Front Office Associate

15 hours ago

Bengaluru, Karnataka, India Jobs Territory Full time ₹ 4,00,000 - ₹ 6,00,000 per year

Job Title: Front Office Associate / Guest Relations Executive

Location: Muthanallur Rd Bangalore

Department: Front Office / Guest Relations

Reports To: Front Office Manager

Job Summary -

We are looking for a dynamic and customer-focused professional to join our Front Office team. The role involves delivering exceptional guest service, managing guest relations, and ensuring compliance with service standards while maximizing upselling opportunities.

Key Responsibilities:-

  • Welcome and greet guests in a professional and courteous manner.
  • Handle guest check-in, check-out, and reservations as per company standards.
  • Address guest queries, requests, and complaints promptly, ensuring complete satisfaction.
  • Maintain high standards of communication, guest service, and hospitality.
  • Promote and upsell hotel services and facilities to enhance guest experience.
  • Ensure adherence to compliance, policies, and standard operating procedures.
  • Work collaboratively with team members to achieve department goals.
  • Maintain accurate records, documentation, and reports as required

Key Skills & Competencies :-

  • Excellent communication and interpersonal skills.
  • Strong soft skills with a guest-oriented approach.
  • Ability to manage guest relations with professionalism.
  • Upselling and cross-selling skills.
  • Good knowledge of compliance and standard procedures.
  • Strong teamwork and problem-solving abilities.
  • Positive attitude and polished grooming standards.

Qualifications & Experience -

  • Degree/Diploma in Hotel Management (mandatory).
  • 3 to 12 months of experience in Front Office / Guest Relations / Guest Service.
  • Knowledge of front office systems, reservation software, and MS Office preferred.
  • Bangalore candidates can prefered.

Interested candidates can apply on mail

Regards,

Nasreen

  • Front Office Associate

    1 week ago

    Bengaluru, Karnataka, India Valistus International School Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    Valistus International School in Bengaluru is dedicated to creating happy learners who are inspired to innovate and contribute to the global community. With a motto of Imagine – Innovate - Inspire, the school provides stimulating learning experiences through empowered facilitators in a sustainable environment. Valistus focuses on encouraging innovation and...

  • Front Office Associate

    6 days ago

    Bengaluru, Karnataka, India TGI Hotels and Hospitality Services Pvt Ltd Full time ₹ 1,80,000 - ₹ 2,16,000 per year

    Salary Range - Rs.15,000 to 18,000Job Summary:The Front office Associate is responsible for delivering exceptional guest service experiences from check-in to check-out, handling guest inquiries, and ensuring smooth front office operations while maintaining the hotel's service standards.Key Responsibilities:Greet and welcome guests promptly with warmth and...

  • front office executive

    4 days ago

    Bengaluru, Karnataka, India Novel Office Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    DESCRIPTION:Responsible for handling front office and administration duties.Handling calls and directing the calls to concerned person / extension.Greeting and welcoming guests/clients and providing them with a positive first impression of the organization.Handling courier / order dispatches, entry of inward mails & disbursing to concerned department /...

  • Front Office Conduct Surveillance

    4 weeks ago

    Bengaluru, Karnataka, India Teamware Solutions Full time

    Job Title: Associate / Senior Associate – Front Office Conduct Surveillance (FOCS) Location: Mumbai Position Purpose The Front Office Conduct Surveillance (FOCS) team is expanding rapidly due to evolving regulations, audit recommendations, and regulatory requirements. With increased surveillance coverage and alert volume, we are looking for skilled...

  • Front Desk Associate

    3 days ago

    Bengaluru, Karnataka, India Versatile SMShub (VeUp Technologies Pvt. Ltd.) Full time ₹ 3,00,000 - ₹ 3,60,000 per year

    Position OverviewThe Front Desk Associate is the first point of contact for visitors, clients, and employees. This role is responsible for creating a welcoming environment, managing front-office operations, and ensuring smooth day-to-day administrative & HR support for sourcing candidates. Well versed in English & Tamil communication.Key...

  • Front Office Associate

    3 days ago

    Bengaluru, Karnataka, India Zip By Spree Guest House Chennai Full time ₹ 2,04,000 per year

    Their duties often include greeting and assisting visitors, answering phone calls, managing appointments and reservations, handling inquiries, and providing general administrative support.Front Office Assistants play a crucial role in creating a positive first impression for visitors and ensuring smooth communication between clients, customers, and internal...

  • Front Office Associate

    2 weeks ago

    Bengaluru, Karnataka, India 37th Crescent hotel Full time ₹ 2,50,000 - ₹ 3,00,000 per year

    Guest RelationsWelcome guests with a warm and professional attitude.Handle guest check-in and check-out as per hotel standards.Assist guests with inquiries regarding hotel facilities, services, and local attractions.Ensure prompt handling of guest complaints and escalate when necessary.Reservations & AdministrationManage room reservations via phone, email,...

  • Front Office Associate

    2 weeks ago

    Bengaluru, Karnataka, India Sahrudaya Health Care Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Role & responsibilitiesGreet and welcome patients and visitors in a courteous and professional mannerRegister patients and update personal and medical information accurately in the hospital systemSchedule, reschedule, or cancel appointments as per patient or doctor requirementsAnswer incoming calls and respond to inquiries or direct calls to appropriate...

  • Front Desk Associate

    4 weeks ago

    Bengaluru, Karnataka, India The Hosteller Full time

    Job role: Front desk manager/executive/associate Location: South India Department: Hotel operations Job experience: 1-3 years Job brief A front desk manager/executive/associate shall be responsible for management of the company's backpacker hostels effectively. He/she shall be entrusted to effectively be a part of the managing team for a 35-50 keys...

  • Front Desk Associate

    2 weeks ago

    Bengaluru, Karnataka, India The Hosteller Full time ₹ 1,50,000 - ₹ 28,00,000 per year

    Job role:Front desk manager/executive/associateLocation:South IndiaDepartment:Hotel operationsJob experience:1-3 yearsJob briefA front desk manager/executive/associate shall be responsible for management of the company's backpacker hostels effectively. He/she shall be entrusted to effectively be a part of the managing team for a 35-50 keys hotel/hostel...